V Krishna Chaitanya Kondury

Experience

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  Google via Serco

  Mar 2010 - Apr 2011

  Geo Content Reviewer
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  Teamlease Services Limited (Microsoft)

  Dec 2011 - Jan 2014

  Presales Analyst
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  Visual IT Solutions Pvt Ltd

  Feb 2014 - Feb 2017

  Informatica Developer
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  QUALCOMM CDMA Technologies

  Mar 2017 - Jul 2019

  Project Analyst

  • Visualizing data by creating reports and generating dashboards on Salesforce Tool for Customer Engineering Team• Performing tasks on:o Internal Qualcomm Admin cases and tools cases (QXDM)o Excel macros for developing customer projectso Document cases in collaboration with engineers and technical publications and helping customer acquiring appropriate access requested by him• Maintaining device operations for the Customer Engineering Team• Imparting training on Salesforce functionalities for newly joined engineers• Allocating task of reducing number of cases in Salesforce using Salesforce Einstein with the help of Machine Learning Show less

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  Infosys

  Jul 2019 - Aug 2022

  Technical Project Manager

  • Primarily responsible for managing SIEM tool (QRadar) integration at the client (Movement Mortgage) platform to safeguard their infrastructure by providing them Security Operation Center (SOC), Vulnerability Management (VM), and network security services to optimize higher operational and maintenance costs in cybersecurity domain.• Managing highly skilled team from offshore who have exposure in various domains of Cybersecurity and ensured the people from offshore and onsite have got themselves trained on all Cybersecurity platforms•Generating Weekly and Monthly reports for the customer which include number of offenses that get triggered in SIEM tool and the list of incidents and tasks that get assigned in Service Now•Ensured that teams from offshore and onsite have got themselves trained on all Cybersecurity platforms•Closely worked with security operations team and platform engineering teams to ensure risk free security services to the client organization Show less

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  Charitable Impact

  Oct 2022 - now

  Program Manager