Esraa Abdelmoein

Education

• 

  Npower Canada

  2024 - 2024

  Certificate Junior IT Analyst

  14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystemsTroubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with… Show more 14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystemsTroubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communicationsConfigure and support PC and IoT device hardwareManage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAPDevelop a complete understanding of the Agile project management lifecycle, key techniques and deliverables Show less

• 

  Zagazig University

  2007 - 2011

  Bachelor of Laws - LLB Criminology
• 

  Nova Scotia Community College - NSCC

  2022 - 2023

  Certificate of Completion English for Academic Purposes