Matt Blason

Matt Blason

Customer Service Administrator

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location of Matt BlasonHo Chi Minh City Metropolitan Area

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  • Timeline

  • About me

    Senior Academic Manager

  • Education

    • Sheffield Hallam University

      -
      Bachelor of Arts - BA Languages with International Business Studies 2:1
    • UCL

      -
      Msc Social and Cultural Anthropology Pass
    • UCL

      2011 - 2012
      Master of Science (MSc) Social and Cultural Anthropology

      Included a period of ethnographic fieldwork in Tawang, Arunachal Pradesh, North-East India.

    • University of Nottingham

      2017 - 2018
      PGCE (International) EDUCATION Pass with Merit
    • Sheffield Hallam University

      2003 - 2007
      Bachelor's degree Languages (French and Spanish) with International Business Studies 2:1

      Included a study placement at Universidad de León, Spain, as well as internships with Applied Biosystems in Madrid, Spain, and SKF in Paris, France.

  • Experience

    • Applied Biosystems

      Sept 2005 - Feb 2006
      Customer Service Administrator

      Providing administrative support to the customer service team. Responsibilities included the translation from either French or English into Spanish upon the receipt and processing of orders, preparing offers for subsequent issue to customers and implementing an archiving system for completed orders.

    • SKF France

      Feb 2006 - Aug 2006
      Telemarketing assistant

      Telemarketing to Spain and the United Kingdom. Responsibilities included all administration for the team, planning and carrying out market research activities, and presenting information to the French international management team.

    • Tensator Group

      Aug 2007 - Dec 2007
      French/Spanish speaking Export Account Manager

      Managing French and Spanish-speaking export customers. Responsibilities included management and control of sales, commercial and technical requests, ensuring customer needs were fully satisfied whilst keeping them updated of any new products and innovations.

    • Howdens Joinery Co

      Mar 2008 - Jun 2009
      Market Research and Internal Communications Assistant

      Carrying out key qualitative and quantitative research into competitors, and the subsequent provision of reports and recommendations towards UK marketing strategy. Also responsible for designing and maintaining a database of competitor products and liaising with agents and suppliers. Additional responsibilities included producing internal and external literature, planning marketing events, and being a main point of contact for circa 450 depots nationwide.

    • Asian University for Women

      Jan 2010 - Sept 2010
      Quantitative Reasoning Teacher

      Teaching contextual English, mathematics, and quantitative reasoning skills to young women from underprivileged backgrounds in thirteen different Asian countries. Also involved with curriculum design, pastoral care of students, creation of departmental policy documents, being part of the student health and wellness committee, and overseeing extra-curricular activities.

    • English Time

      Oct 2010 - Aug 2011
      English Teacher

      Teaching English to mixed-age Turkish students, ranging from beginner to advanced level, at a private language school. Additional responsibilities include preparing assignments, writing exams, and general administration.

    • University College London Hospital

      Oct 2012 - Apr 2014
      Bariatric Pathway Co-ordinator

      Managing all administrative work related to the bariatric surgery and weight-loss department at a busy London hospital. Duties included project management, managing patient care pathways, maintaining efficient usage of surgery and theatre diaries, managing a small team, recruitment and discipline, ensuring NHS targets were met, communication with patients, and orienting new medical staff.

    • Westgate Corporation

      May 2014 - Dec 2014
      English Language Instructor

      Teaching English to Japanese university students, at both Japan Women's University and Toyo University as part of an extra-curricular programme, focused on verbal communication. Students ranged from beginner to intermediate level. Additional responsibilities include IELTS preparation, and regularly reporting on student progress.

    • ILA Vietnam

      Jan 2015 - Oct 2015
      English Teacher

      Teaching English, to young learners (pre-school, junior and teenage levels) and running IELTS classes for adults. Additional responsibilities include assisting colleagues with lesson planning, setting and marking Cambridge tests, level testing for new students, and regularly participating in professional development workshops.

    • EMG Education

      Oct 2015 - now

      Overseeing the delivery of an international primary curriculum, within Vietnamese state schools. Managing a team of primary school teachers, delivering academic English lessons to international standard across more than seventy primary schools in Ho Chi Minh City. Writing and ensuring delivery of a curriculum to meet criteria set by the Vietnamese department of education, adhering to Pearson Edexcel standards. Providing mentoring and training to teachers. Conducting teacher observations and assisting with the professional development of teachers. Teaching academic English, Maths and Science as part of an international curriculum to Grade 4 and 5 students, across several public schools in Ho Chi Minh city. Additional responsibilities include curriculum development, setting and marking standardised tests, and holding regular meetings with parents to discuss progress.

      • Senior Primary Manager

        Aug 2019 - now
      • Manager

        May 2018 - now
      • Primary School Teacher

        Oct 2015 - May 2018
  • Licenses & Certifications