ABDALLAH EL SAYED

Experience

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  GALAXIA TOURS

  Jun 2006 - Apr 2010

  Executive coordinator of tourist groups

   Tourist groups coordinator at 5* hotels (intercontinental city stars, Conrad Cairo, Hilton Ramses, Four seasons Hotels, Fairmont Cairo, Grand Hayat Cairo, Sophitel y Marriot Cairo) Cairo. Egypt. Responsible for the stays of the agency´s clients in the hotels Coordinating and organizing the tourists programs with agency´s guides.

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  Domus hotels.

  Mar 2011 - Sept 2011

  Receptionist

   Costumer service, check in & check out.  Handling reservation and booking process . Handling payments

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  Compostela suits Hotel

  Sept 2011 - now

   Responsible for the quality, training and performance of reception staff Staff selection process Scheduling weekly and daily reception staff shifts. Revenue Management. Channel Management.  Commissions management.  Support the general management in the development of related processes and focused on its satisfaction. Following up the director’s instructions.  Supervision of all departments related to guests updated. Following up with daily operation reports. Participate in operations meetings and in those that are required Dealing with daily incidents and complains Show less

  • Coordinator & Head of reception

    Jul 2015 - now

  • Receptionist

    Sept 2011 - Jun 2015
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  ASPANIA TOURS SL

  Apr 2017 - Aug 2019

  Co- founder & Manager

   Responsible of the good progress of the agency. Creating marketing strategies to attract clients  Managing Negotiations and contracting with different collaborators and suppliers. Coordinate staff work.