Karysa Tan

Experience

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  Jollibee Group of Companies

  Jul 2013 - Oct 2016

  Assistant Restaurant Manager

  • Ensure availability of training materials (Manuals and Task Checklists)• Ensure effective implementation of Crew Manpower planning, Hiring and Orientation• Timely and accurate releasing of crew schedule to assure complete manpower during operation• Ensure product availability within quality standard operating procedures at all times.• Forecast and order raw materials for day-to-day operation.• Ensure service quality and standard operating procedures compliance at all times.• Timely and accurate completion of Store Monitoring and Factors Affecting Sales Show less

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  Bank of the Philippine Islands (BPI)

  Jun 2017 - Jun 2019

  Bank Operations Associate

  • Answer and assist promptly client’s queries and concerns through various channels (personal, telephone call and emails).• Process client’s requests and forms.• Keep records of client’s interactions, transactions and complaints.• Thoroughly review all required documents for loan approval and encode information in the computer

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  Al Ansari Exchange

  Jul 2019 - Apr 2022

  Customer Service Executive

  • Handling customer concerns and resolving problems in the branch and over the phone.• Process remittances and foreign currency exchange transactions.• Filing documents properly for internal and external audit

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  My Amazon Guy

  Jul 2022 - now

  Amazon Specialist