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Wael Salah

Wael Salah

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location of Wael Salahالسعودية

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  • Timeline

  • About me

    PMP, HDse Senior CS Support Engineer at Philips

  • Education

    • Philips University

      -
      PMP Project Management

    • Faculty of Engineering of Asyut University

      -
      Bachelor’s Degree Electrical, Electronics and Communications Engineering

      الأنشطة والجمعيات:* EGYPTION ENGINEERING DAY 'EED'​, * MADE IN EGYPT COMPETETION "MIE"​

    • Faculty of Engineering of asyut University

      2014 - 2016
      Higher Diploma Of Electrical Engineering Electrical Engineering Technologies/Technicians

    • Project Management Institute Chennai Chapter

      -
      PMP Project Management Above T

  • Experience

    • Toshiba

      Apr 2010 - Nov 2015

      ( IXR-DXR )- Providing service and technical support in Remote areas (south Egypt)- handling daily service calls & tasks with minimum directions-Installation,application and service of Diagnostic Angiography X-ray system. *Field Service EngineerDXR, X-RaY systemsInstalling and operating new systems, Completing regularly, Maintaining, troubleshooting and completion functionality Check*Ultrasound Systems,*Konica Minolta Maintenance team

      • Senior Service Engineer

        Mar 2014 - Nov 2015

      • Field Services Engineer

        Apr 2010 - Nov 2015

    • Philips

      Nov 2015 - now

      Supporting Organization Service & Operation while Handling Customers by providing Onsite and remote Technical support for Philips systems , Focusing mainly on IGT, DXR Systems , Covering the Central region in KSA and as per needed all over META Building and enriching the customer experience As Multi-Modality Support Engineer providing all the requested technical and Service Support in the Central region and as per needed all over Saudi or MET

      • Senior IGT/IXR/DXR Support Engineer

        Nov 2015 - now

      • Senior CS Engineer

        Nov 2015 - Dec 2017

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Apr 2014

    • Lean Six Sigma Green Belt

      Philips
      Jun 2018

    • Project Management Professional (PMP)

      Project Management Institute
      Apr 2022

  • Honors & Awards

    • Awarded to Wael Salah
      MET Unstoppable Champion - Oct 2019 Philips META نوفمبر ٢٠١٩ It was my pleasure that we have supported R&D team to solve a common known issue “since 2017” in new Philips Fluro systems Combi and Proxi Diagnost by: · On-time escalation.· Follow-up.· Remote connection.· Comprehensive problem demonstration.· Exploring all possible Fault scenarios.· Support the Faultfinding analysis.· Upload needed files more than 500 GB’s. Non… عرض المزيد It was my pleasure that we have supported R&D team to solve a common known issue “since 2017” in new Philips Fluro systems Combi and Proxi Diagnost by: · On-time escalation.· Follow-up.· Remote connection.· Comprehensive problem demonstration.· Exploring all possible Fault scenarios.· Support the Faultfinding analysis.· Upload needed files more than 500 GB’s. Non reported hours for this escalation reached around 25 hours in many days.Affected Systems in MET which the problem reported to me from: 1- Adana city hospital Turkey.2- Prince Sultan Humanitarian Hospital Riyadh.3- Hay Aljameah Hospital Jeddah.4- Al Hasa Hospital Khobar. عرض أقل