ShuKei Koo

Experience

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  HKT Teleservices (Formerly PCCW Teleservices)

  Jun 2000 - Jul 2008

  Key Responsibilities: Managed project teams including R&D, Product Management, External Vendors, Commercial Partners, Operational teams, etc.; tracking of progress of each party, constant liaison and negotiations with each party to ensure deliverables within budget.Achievements: Successfully launched the EYE (Broadband Phone), a Hong Kong first of this kind.Successfully launched several new nowTV services.

  • Project Manager

    Jan 2007 - Jul 2008

  • Personal Assistance to Senior Vice President

    Jan 2006 - Dec 2006

  • Pre-Sales Consultant

    Feb 2002 - Dec 2005

  • Software Engineer, Application Development

    Jun 2000 - Feb 2002
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  Nokia

  Jul 2008 - Aug 2010

  Project Manager

  Key Responsibilities: Managed an Operation Support System implementation and a professional services project for a major account in HK.Managed the project teams which include our offshore development teams, local managing services team, customer’s engineers, and external vendors, like IBM, etc.; tracking of progress of each party, constant liaison and negotiations with each party to ensure deliverables can meet the customer’s needs and within budget.Achievements: Mange the US$2.5M project from kickoff to the customer acceptance and pilot-run phase. Manage customer satisfaction, project schedule, resources, budget and external vendors to meet the company’s expectations. Show less

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  Witbe

  Aug 2010 - Jun 2012

  Project Manager, Asia Pacific

  Key Responsibilities: Managed pre-sales and post-sales projects for the company in the Asia Pacific region.Managed multiple projects using Python scripts for tier 1 operators, like PCCW, China Telecom, SingTel, TM, ChungHwa Telecom, CTM, Astro, Maxis, StarHub, VASC, Topway, etc, top manufacturers, like Huawei, ZTE, Cisco, etc, and content providers, like TVB and Next Media, BesTV in the region.Achievements: Successfully introduce new QoE monitoring concept from Witbe to tier 1 operators in the region and acquire new customers. Support around US$1M projects per year. Show less

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  Asurion

  Jun 2012 - Jun 2014

  Key Responsibilities: Manage the APAC development teams for the handset protection App on Android and iOS with AWS (S3 and EC2). We also have web portals for user to access their Apps remotely.Supervise around 20 direct reports including, server & handset developers, system architects, UI designers, Linux engineers, DBA, operation support, engineering supports and two outsourced teams.Setup new development teams and UI designers in HK and Beijing, in charge of the overall architectural review board and implemented the Agile methodologies to the teams.Achievements: Worked with the Silicon Valley team to set up their DevOps practices for the APAC teams. Launched the project successfully in Australia with the top carrier there and had more than 200k paid monthly subscribers within the first 6 months after launch.Setup the PMO from scratch to a team with 6 PMs. Show less

  • Senior Software Development Manager

    Oct 2013 - Jun 2014

  • Project Manager

    Jun 2012 - Oct 2013
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  Self

  Jun 2014 - Nov 2015

  Program Management Consultant

  Key Projects:• Sceneric• Beyond Media Group• Verifone

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  Accenture

  Nov 2015 - Mar 2017

  Progam & Project Mgt Manager

  Key Projects:• Scrum Master – Transforming Processing for a Leading Global Bank• Iteration Manager – Sales mgt system implementation for a Global Telecom clientScrum Master – Transforming Processing for a Leading Global BankLead a team from Accenture, McKinsey and the bank to kick off the account opening transforming processing work stream for the bank, exploring and justifying improvements on user experience and bank efficiency using the latest digital solutions and initiatives. Coach the scrum team on the agile way of working and drive the team and other global teams on working efficiently to achieve the vision of the program. Have the team focus on delivering the Minimum Viable Product (MVP) identified together with the PO.Manage the risks, assumptions, issues and dependencies for the project and assist the team to unblock them timely. This can help the team to achieve the sprint goals set in the sprint planning, and target for the MVP delivery as planned.Iteration Manager – Sales mgt system implementation for a Global Telecom clientManage a sales management system development project using the agile methodology.Responsible for planning the deliverables in each sprint/ iteration from design, build to test.As an agile subject matter expert, train up the development teams, QA team, business analysts, business users and program managers to adopt the agile methodology and tools.As an agile scrum master, detail plan the work for each iteration, manage the backlog, run the standup meetings, change control board, project status report and retrospectives. Achievements: Successfully managed 30+ scrum members including architects, developers and testers located in India, Australia and Croatia to develop a sales process management system project (HK$30M). Show less

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  Gobee.bike

  Nov 2017 - Jan 2018

  Technical Project Leader

  Lead the delivery of the first shared bike App with IoT in Hong Kong Key Responsibilities: Supervise the development team to implement the deliverable based on the priorities and time frame agreed with the product manager and CTO. Be the Scrum Master and Agile coach to ensure the sprints are planned and executed professionally to meet the expectations from the company stakeholders. Coach the team to focus on the code quality, resolving issues, production support and development best practices.Achievements: Successfully implemented a new unlocking mechanism using Bluetooth to improve the customer experience.Improved the team ability to adopt frequent changes on the business focuses and bring up the team morale. Show less

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  CryptoBLK

  Aug 2019 - Mar 2021

  Senior Technical Project Manager

  Key products using blockchain and distributed ledger technology (DLT)- Trade finance- Certificates / Documents recognition- Central bank digital currencyLead the delivery of the World’s largest Letter of Credit online DLT (distributed ledger technology) system (Contour), which facilitated global banks and corporates to automatically share and secure the digital documents.

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  Zego

  Jul 2021 - Aug 2022

  Project Manager

  Deliver several engineering / product delivery projects by facilitating communication between different teams and manage the project plan and RAID logs from initiation till production, e.g. - Friend referral program- Online quotation portal- Price increase - Data warehouse migration- System security improvements

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  MELD

  Nov 2022 - Sept 2023

  Senior Technical Project Manager

  Lead a new tech team across Europe and Asia to build a non-custodial multi-chain crypto application with wallets and smart contracts functionalities, and our own blockchain network

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  SingularityNET

  Dec 2023 - now

  Projects and Portfolio Manager

  What can be more fun than AI or Blockchain projects? That will be AGI + Blockchains!