Amber Pope

Experience

• 

  Washington County Hospital

  Feb 2016 - Feb 2019

  Medical Laboratory Technician

  Washington County Hospital is a critical access hospital that services the rural population of Washington county and its surrounding areas. As a medical laboratory technician, I managed quality control and assurance for the chemistry analyzer. I maintained current knowledge of developments in the technical instrumentations

• 

  Vidant Health

  Jul 2017 - Aug 2019

  Medical Laboratory Technician

  Vidant Beaufort Hospital is a 142-bed full-service hospital that offers a wide range of both in patient and out-patient services. As a medical laboratory technician, I performed clinical laboratory tests using standard operating policies and procedures. I performed routine and emergency maintenance on laboratory instruments and documented according to departmental policy.

• 

  Express Care Pharmacy

  May 2019 - Jan 2023

  Billing Supervisor/HR Assistant

  Express Care Pharmacy is a long-term care pharmacy that provides excellent customer service to assisted living facilities. As the billing supervisor, I supervise a team of 20 billing specialist and office admin staff to ensure daily workflow is complete and efficient. I provide assistance the human resource manager with departmental staffing needs, hiring, designing and organizing new hire training programs and administering performance evals.

• 

  East Carolina University

  Dec 2022 - Oct 2024

  Human Resources Specialist

  Process 401(k)/403(b)/457(b) contributions/loans enrollment/change requestsManage the ORP Database through the System Office. Assisted the Retirement Team with uploading ORP Documents (ORP1, ORP3) into the database, tracking progress and working with System Office and ORP Vendors to resolve issues.Ensure adherence to policies, procedures, and legal regulations related to retirement plans, benefits, and workplace conduct.

• 

  University of North Carolina System

  Oct 2024 - now

  Benefits Specialist