Pam M.

Experience

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  General Electric Company

  Jan 1979 - Jan 1983

  Analyst in Corporate Planning

  Provided Research and analysis, including developing forecasting models for emerging technologies in the Infocomm arena, for example, Electrical vehicles, Photovoltaics, computer-based texting, etc. Evaluated and recommended database providers for potential acquisition.Later on, provided Market Understanding to GE's Advertising and Sales Promotion Organization for account management and potential demographic and market trends.

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  Cigna Health Care

  Jan 1997 - Jan 2000

  Strategic Advisor

  - Provided insights and consulting based on Market Research and interacted with various divisions to support their business needs.- established a process for corporate-wide sharing of competitive intelligence from other consultants.- Became Editor of the monthly competitive Newsletter and daily e-news customized for monitoring the industrywide developments and coordinated the delivery of the e-news called CIQ Daily to be on executives' desktops for early perusal. Initially designed for the top 300 executives nationwide, the publication mushroomed into a wider distribution of 3,000 based on requests from other divisions. Show less

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  Connecticare

  Jan 2000 - Jan 2001

  Manager

  - Managed primary research for product development, market planning, provider relations,customer satisfaction and compliance surveys through asmall staff and external consultants.- Managed Competitive Intelligence function and provided the most up-to-date industry information to senior management.-launched an internal newsletter to keep the senior management on emrging industry and marketplace developments.

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  Harvard Pilgrim Healthcare

  Jan 2001 - Jan 2004

  Manager - Strategic Intelligence & Competitive Analysis

  - Managed a staff of research professionals and directed the annual production of Environmental scans.- Provided strategic insights and thought leadership on industry developments and competition for new business opportunities based on thorough Strength, Weakness, Opportunity, and Threat analyses and competitive positioning.- Led executives briefings on the state of the industry and the posturing of competitors, fueling the development of responsive strategies - Produced and distributed newsletter on breakthrough developments within the Health Care Insurance industry.-Supported product development initiatives. Show less

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  BCBSMA

  Jan 2004 - Jan 2005

  Director -Strategic & Competitive Intelligence

  Directed a small staff's strategic and competitive intelligence activities in pursuit of corporate planning and business development initiatives for this healthcare insurance company.I installed two major databases to provide insightful analysis of the company's current competitive position versus regional players.Provided quarterly strategic refresh and trend analysis for finetuning strategy to the emerging developments in the marketplace.