Timo C. King

Experience

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  Grupo JV

  Sept 2012 - Oct 2014

  Management Intern

  I was required to help with general administration. I did payments, handled money, did bank transactions. I was responsible for scheduling installations, verifying minor contracts and I developed a new business model for one of the businesses they had. I would help the CEO with any kind of errands and/or work related requirements. I was one of the employees responsible for the office and it's safety as I had my own set of keys and administrated finger print access codes. I would on occasions meet clients and receive payments among minor other office operating tasks. Show less

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  Dextra Technologies

  Apr 2016 - Aug 2016

  IT Recruiter

  IT R&S Recruiter. Looking for any possible IT candidates for many different job positions. Hit me up

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  MATRIX Resources

  Aug 2016 - Feb 2018

  Recruiting Manager / Technical Recruiting Team Lead for Matrix Resources Nearshore Operation in Monterrey, Mexico. Responsible for managing and leading a team of 22 recruiters and sourcers.Functioned as point of contact for, Client Account Managers, Account Executives and Branch Managers for Matrix’s US offices.Responsible for business analysis and assessment of the most profitable jobs to work.Analyzed operational progress, trends, responsible for forecasting, monthly progress performance presentations, strategy alignment, process improvement.Responsible for team training, team performance, 1 on 1 training, individual and team metric revision.Trained teams on how to use company CRM and other tools. Responsible for team culture training & development, sales technique training, candidate interview process.Managed incentive (motivation) programs to encourage team performance and help keep the team on track as well as corrective measures in order to ensure the team maintained high performance. Handled termination process of team members in case corrective measures were not possible.Handled full life cycle recruitment process (preparing, sourcing, screening, selecting, hiring and onboarding) for internal positions and partial recruitment process (sourcing, screening, selecting) for external staffing positions (external candidates). Managed the full team and team leads.Hands on/off recruiting.Reported to the Vice President of Global MSP services.Escalated issues to senior management when required.Experienced working US market jobs, running cost planning model for margin analysis. Experienced managing and recruiting roles from business analysis, project management, quality assurance, IT developers, DBA's, scrum masters and others. Show less

  • IT Recruiting Team Lead / Recruiting Manager

    Nov 2016 - Feb 2018

  • IT Recruiter

    Aug 2016 - Nov 2016
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  Methys Group

  May 2019 - Dec 2021

  I was responsible for full-cycle client relations, from new lead engagement to maintaining existing client relations. I was also responsible for assisting the growth of the company portfolio through closing deals with clients (R6mil sales per year for company growth). The average deal size would range between R800k-1.5milResponsible for leading product implementations and product roadmaps through cross-collaboration with BA, PM, UX/UI design, and development teams.Stakeholder relationship management, collaboration, negotiations, and communication.Serving as the main point of contact between clients, the development team, and our design department. Engaging with clients for expectation management and maintaining good relationships with our clients for future upselling and continued partnerships.Evaluating business processes and process modeling, gap analysis and implementation process, uncovering areas for improvement, and developing and implementing solutionsLeading group brainstorming sessions for process improvementExperience with UML and grayscale wireframing for a UX-focused approach.In charge of setting up processes for the development team, the quality assurance department, and our project management team to ensure that proper structure is in place for on-time delivery of tech product development.Training and coaching of teamWith critical thinking and a future-proofing mentality, let’s build products that enhance people's lives while remaining relevant and helping people accomplish their dreams. Show less Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutionsLeading ongoing reviews of business processes and developing optimisation strategiesConducting meetings and presentations to share ideas and findingsPerforming requirements analysis and elicitation to ensure solutions or tech products meet business needs and requirements. Agile Methodology used as a part of the development process and team.Experienced with Jira and Confluence as our project management tools.Responsible for business requirements document and business rules.Effective communication of business rules, requirements and plans to cross-functional team members and stakeholders.Gathering critical information from meetings with various stakeholders Working closely with business users, developers, and managerial staffSupport with defining user acceptance criteria and ensuring that the QA department is testing the product correctly.Updating, implementing and maintaining proceduresPrioritising initiatives based on business needs and requirementsServing as a liaison between stakeholders and other involved usersCreating business cases and recommending outcomes based on a cost benefit analysisSupporting project risk mitigation to understand deliverable outcomes and the implications of restructuring our development deadlines in order to hit goals while keeping customers happy.Guiding and mentoring more junior members of the teamKeeping up to date with new and popular technologies and where applicable to the business raise these as possible interests for further learning. Show less

  • Head of Client Relations & Product Owner

    Dec 2019 - Dec 2021

  • Business Analyst

    May 2019 - Dec 2019
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  Root

  Dec 2021 - Oct 2023

  BSE - Project Lead

  As a project lead or commonly known as a product owner, I am responsible for understanding client requirements and leading the mission of implementing insurance products on our platform. Responsibilities range vastly from initial workshops with clients to understanding what we need to scope and build, all the way through to overseeing the implementation of the products onto our platform. Along with our solutions engineers, we empathize, define, ideate, build, and test innovative products in Insuretech. We also help solve day-to-day problems, think of creative approaches to solve business needs, and do whatever it takes to build a high-quality insurance product on our policy administration system. My responsibilities include stakeholder management, relationship building, technical specification creation, product ownership, project management, and stakeholder training. In all honesty, we do more than just lead projects, we do whatever it takes to ensure that we can help our clients/partners accomplish their goals of innovating their insurance products through Root. Show less

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  Open Access Energy Pty Ltd

  Oct 2023 - now

  My journey at OAE continues as the Head of Product, where I'm dedicated to enhancing product efficiency and supporting business functions. My role is not just a title, but a testament to my passion for driving innovation and strategic product management. Here's a glimpse into my world:Strategic Planning & Analysis: Diving deep into market research, I uncover untapped needs and opportunities, shaping our products to meet the evolving demands of the energy sector. I'm all about setting clear, ambitious product objectives that resonate with our company's vision.Customer Engagement & Validation: I believe in the power of customer insights. By leading interviews, surveys, and workshops, I gather invaluable data, ensuring our product development is always aligned with customer needs and market trends.Product Development: From drafting detailed product requirement documents to collaborating closely with our creative teams, every step is a calculated move towards creating products that truly make a difference. I work hand-in-hand with engineers and designers, nurturing our product from a mere concept to a market reality.Software Management: I'm the architect behind our product roadmaps, meticulously planning each milestone while balancing resources and timelines. Risk management? It's part of the job, and I tackle it head-on to keep our products top-notch.Customer Onboarding & Success: I design onboarding programs that don't just introduce our product but make it an integral part of our customers' lives. Ensuring our product continuously evolves to meet customer needs is my daily mantra.In a nutshell, my role is about making sustainable energy accessible for all South Africans. It's a blend of strategic foresight, relentless passion, and a commitment to delivering value, not just to our clients but to society.Feel free to check out our LinkedIn. I'm open to connect, discuss collaborative opportunities, industry insights, or anything innovative under the sun. Show less I am a dedicated Product Lead at Open Access Energy, where I work alongside a talented team to drive innovation and elevate our product offerings. With a passion for strategic product management, I thrive on collaborating with cross-functional teams to transform visions into tangible products. My role involves working closely with our COO ensuring seamless coordination and delivering exceptional value to our clients.We are working hard to open energy access to all. We aim to achieve this by making the sale and consumption of energy accessible to all South Africans, ensuring everyone has equal access to affordable and sustainable power solutions.We currently have two software solutions that are live in the market:Amptera - A freely licensed solution that enables municipalities and utilities to access smart meters, collect and interpret the data, apply tariffs, and bill customers from one interface. Energypro - Energypro is a wheeling software solution that uses direct access to smart meter data from municipalities and utilities to enable accurate multilateral wheeling transactions.Feel free to check out our LinkedIn. Let's connect! I'm open to discussions about collaborative opportunities, industry insights, and innovative product strategies. Show less

  • Head of Product

    Jan 2024 - now

  • Product Lead

    Oct 2023 - Jan 2024