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Joy Yu

Joy Yu

Customer Service Specialist

Followers of Joy Yu615 followers
location of Joy YuTaipei, Taipei City, Taiwan

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  • Timeline

  • About me

    Product Marketing | Digital Marketing | Integrated Marketing | Project Management | Content Creation |

  • Education

    • National Tsing Hua University

      2021 -
      Electronic Commerce Program Business/Commerce, General

      This program trains students to understand the business models of e-business from a management perspective. Students with this certificate have acquired knowledge of e-commerce, logistics, marketing, patent analysis, and basic linguistic web application development.

    • National Tsing Hua University

      2017 - 2021
      Bachelor's degree Bachelor of Foreign Language and Literature

  • Experience

    • Ministry of Education Office

      Oct 2017 - Apr 2018
      Customer Service Specialist

      - Provided effective solutions to users through phone calls or emails- Collected customer service data

    • Goldilucks Production

      Jun 2018 - Aug 2018
      Evolution of Paper Art Exhibition - Foreign Artists Assistant

      - Being the translator of foreign artists- Being exhibition docent and receptionist- Assisted in exhibition install and dismantle

    • National Tsing Hua University

      Oct 2019 - Apr 2021
      Campus Meeting Interpreter/ Translator

      - Conducted consecutive interpreting for foreign students in school meetings- Summarize and translate meeting content

    • ViewSonic

      Jun 2020 - Aug 2021
      Global Social Media and Content Marketing Assistant

      - Global and Go-to-market social content creation- Social account management: Instagram/Facebook/Twitter/YouTube/LinkedIn- Global social campaign planning and execution- Coordinate social content localization

    • ASUS

      Aug 2021 - now

      - Product positioning and developing physical and digital creative marketing approaches- Marketing project management to ensure on-schedule execution of all tasks- Cross-function team collaboration (Go-to-market, digital, BU, designer) and agency liaison Develop global marketing strategies for responsible products. Work closely with product managers, product designers and cross-function teams to create 365-degree marketing communication assets.

      • Senior PC Product Marketing Specialist

        Aug 2023 - now

      • PC Product Marketing Specialist

        Aug 2021 - now

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Joy Yu
      2020 Fall Outstanding Academic Achievement Award National Tsing Hua University Mar 2021 This award is given to the student who is ranked top 3 in his/her class.
    • Awarded to Joy Yu
      2021 Spring Outstanding Academic Achievement Award National Tsing Hua University Mar 2021 This award is given to the student who is ranked top 3 in his/her class.
    • Awarded to Joy Yu
      2020 Spring Outstanding Academic Achievement Award National Tsing Hua University Oct 2020 This award is given to the student who is ranked top 3 in his/her class.
    • Awarded to Joy Yu
      2019 Spring Outstanding Academic Achievement Award National Tsing Hua University October 1, 2019 This award is given to the student who is ranked top 3 in his/her class.