Emeka Osigwe

Experience

• 

  United States Embassy-Abuja

  May 2011 - Aug 2011

  IT Support Specialist

  • Contributed to network installations at hospitals in various locations, gaining valuable experience in infrastructure deployment.

• 

  ByteWorks Technology Solutions

  Feb 2014 - May 2014

  Software Developer

  • Collaborated within a development team to design and build software solutions, aligned with client requirements.• Leveraged Python and other programming languages to debug and improve existing software, ensuring optimal functionality.

• 

  Yola Electricity Distribution Company

  Jun 2014 - now

  • Successfully migrated critical Advanced Metering Infrastructure (AMI) to Microsoft Azure, achieving a 20% increase in operational efficiency and cost savings.• Developed and implemented CI/CD pipelines for automated server deployments on Azure, reducing deployment time by 50%.• Established and monitored cloud and on-premise infrastructure for four states, ensuring 99.9% uptime and optimal performance.• Managed connectivity for over 10,000 smart meters over diverse ISP APNs, guaranteeing reliable data transmission. Show less • Spearheaded the maintenance and troubleshooting of over 500 laptops, desktops, and printers, minimizing downtime, and ensuring optimal user productivity.• Developed and delivered user training programs on effective ICT usage, boosting staff proficiency and adherence to best practices.• Led the resolution of first-level support requests for the company's billing system, resolving 90% of issues within SLA targets.• Automated routine tasks using scripting tools, enhancing efficiency, and freeing up time for strategic initiatives. Show less

  • Team Lead - IT Infrastructure

    Jan 2022 - now

  • Network Engineer

    Sept 2019 - Dec 2021

  • Systems Administrator

    Jun 2014 - Aug 2019
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  Lincersolucoes

  Jan 2019 - Aug 2019

  Python Developer

  • Successfully migrated a Python 2.7 codebase to Python 3 for the Odoo ERP platform, resolving all compatibility issues.• Developed an Optical Character Recognition (OCR) system using Google Tesseract for efficient text extraction from PDFs and images.