Ahmad Tawalbeh - ITSM SPECIALIST

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Ahmad tawalbeh

Jordan

+91 xxxx xxxxx

[email protected]

1000 followers

Timeline
Apr 2016 - Oct 2016
Technical Engineer
Fourth Dimension Systems
Dec 2016 - Dec 2018
Technical Support
OPTIMIZA
Feb 2022 - Jun 2022
Associate customer support Engineer
Estarta Solutions
Jul 2022 - Feb 2024
Juniper TAC Engineer (L1-Switches)
Juniper Networks
Current Company
Mar 2024 - now
ITSM Specialist
SMLead
About me
ITSM SPECIALIST
Education
- Yarmouk university
  2011 - 2016
  Bachelor's computer science
Experience
- Fourth dimension systems
  Apr 2016 - Oct 2016
  Technical engineer
  • Working in (BMC Remedy Department)• Installation of (BMC Remedy V9.1)• Working with IT Service Management (ITSM: Incident, Problem, Change)• Working and installation of Windows Server 2008, 2012• Working and installation of Windows SQL Server 2008, 2012 R2
- Optimiza
  Dec 2016 - Dec 2018
  Technical support
- Estarta solutions
  Feb 2022 - Jun 2022
  Associate customer support engineer
- Juniper networks
  Jul 2022 - Feb 2024
  Juniper tac engineer (l1-switches)
  Switching Team
- Smlead
  Mar 2024 - now
  Itsm specialist
Licenses & Certifications
- Juniper networks certified professional, enterprise routing & switching (jncip-ent)
  Juniper networks
  Nov 2022
  View certificate
- Juniper networks certified specialist, enterprise routing & switching (jncis-ent)
  Juniper networks
  Jul 2022
  View certificate
- Ingenious technical champion
  Juniper networks
  Dec 2023
  View certificate
- Juniper networks certified associate, junos (jncia-junos)
  Juniper networks
  Jun 2022
  View certificate
- Ingenious technical champion
  Juniper networks
  Dec 2023
  View certificate
- Juniper networks - data center tech sales accreditation - 2023
  Juniper networks
  Nov 2023
  View certificate
- Juniper networks certified associate, data center (jncia-dc)
  Juniper networks
  Jul 2023
  View certificate

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