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Kerrie W.

Kerrie W.

Followers of Kerrie W.42 followers
location of Kerrie W.Fort Smith, Arkansas, United States

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  • Timeline

  • About me

    Title Specialist at White Rock Group LLC

  • Education

    • Roland High School

      2003 - 2006
      HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

  • Experience

    • Guard Tronic Inc

      Aug 2006 - Nov 2019

      Kept all current employees Licensed under Arkansas Alarm Association guidelines. Handled new hire paperwork. Backup duties included answering phones and alarms. Responsible for training both new and current employees on skills to help them excel as dispatchers in any emergency and non-emergency situation. Keep a record of employee productivity and efficient workflow. Make sure dispatch training records are current. Answer multi-line surveillance monitoring, dispatch proper authorities, respond to emergency and non-emergency situations, and resolve customer complaints.

      • Licensing Manager

        Jan 2012 - Nov 2019

      • Dispatch Manager

        Dec 2008 - Feb 2012

      • Dispatcher

        Aug 2006 - Dec 2008

    • LPS Insurance Agency

      Dec 2019 - now
      Customer Service Representative

    • White Rock Group, LLC

      Mar 2021 - now
      Title Specialist

  • Licenses & Certifications

    • Alarm Systems Monitor

      Alarm Systems of Arkansas
      Aug 2006