Amber Shiers

Experience

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  Ruby Tuesday

  Jun 2010 - Apr 2015

  Bartender

  • Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.• Served food and alcoholic beverages in high volume establishment, upholding superior record of positive feedback.• Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.• Prohibited guest purchases in instances involving excessive alcohol consumption or impaired condition.• Ensured all liquor was properly secured before, during, and at the end of shift.• Maintained aesthetic bar appearance through continuous cleaning, organizing, and supply replenishment.• Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.• Verified patron identification prior to serving alcohol and maintained compliance with all state and federal laws.• Prepared cocktails for customers using exact recipes combined with personal flair.• Complied consistently with strict sanitation standards for equipment, surfaces, and glassware.• Backed up servers by preparing cocktails for dining area guests. Show less

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  Walgreens

  Feb 2019 - Aug 2020

  Pharmacy Technician

  • Typed out prescriptions to be filled.• Verified insurance coverage.• Minimized risk and maintained accuracy through consistent adherence to proper medication handling procedures and industry best practices.• Maintained efficiency by balancing customer needs with pharmacy workload.• Maintained readiness for the day’s business by properly setting up cash drawers and stock supplies.• Reconciled account issues and resolved prescription problems via telephone and at counter.• Assisted with billing, entering orders, and verifying insurance with high accuracy.• Kept over the counter medications and other pharmacy related supplies well organized and stocked for customers.• Supported pharmacists by measuring, counting, and labeling prescriptions.• Secured drug supplies, closely following pharmacy procedures and monitoring access.• Protected individuals by following aseptic techniques and preparing items under sterile conditions.• Served customers by going above and beyond to offer exceptional support for all needs.• Maintained full compliance with legal, health, and safety regulations. Show less

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  Alexander Shunnarah Trial Attorneys

  Aug 2020 - Nov 2020

  Legal Intake Specialist

  • Called potential clients to follow up with inquiries.• Made and kept follow up appointments.• Sent clients their attorney’s information.• Responded to emails and messages.• Spoke with potential clients to determine eligibility for representation and pitched the inquiries to my supervisor.• Kept records of assigned cases and prepared required reports.• Maintained impeccable records of assigned cases using data to determine eligibility and prepare reports.

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  ShiftRx

  Nov 2020 - Oct 2021

  Pharmacy Technician

  • Occasionally filled and typed prescriptions.• Delivered medication to patients in the Emergency Department and on the floors.• Kept track of patients and entered Meds2Beds information into Meditech.• Spoke to patients and persuaded them to participate in the Meds2Beds program.• Input daily numbers into Microsoft Excel.

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  Custom Paint Collision Center

  Dec 2021 - Jul 2024

  • Verified parts for damage and matched part numbers with invoices, ensuring accuracy.• Organized and labeled parts, documenting placement and distributing them to technicians.• Ordered parts via phone, email, parts trader, and CCC, tracking ETA status for effective communication.• Monitored credit status, returning parts and inputting credits into CCC. Managed customer communication for vehicle repair status through various channels.• Organized daily tasks for the business owner and maintained accurate repair records in CCC.• Coordinated repair schedules with technicians and conducted daily meetings to ensure goals were met.

  • Parts Manager

    Nov 2022 - Jul 2024

  • Receptionist/Administrative Assistant

    Dec 2021 - Nov 2022
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  Gerber Collision & Glass

  Jul 2024 - now

  Estimator in Training

  In my role as an Estimator in Training at Gerber Collision & Glass, I excelled in estimating vehicle damages, documenting repair processes, and effectively communicating with customers. I coordinated vehicle repairs, wrote supplements with technicians, and completed sublet appointments. Additionally, I communicated effectively with customers, upselling repair opportunities, and updating them on repair progress.