Experience

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  J.d whetherspoon

  Mar 2017 - Mar 2019

  Bar and kitchen associate

  Preparing and cooking food and drink to specificationOpening and closing both bar and kitchen by myself Working efficiently and quickly under pressure Maintaining high standards with the cleanliness of the pub Interacting with customersWork flexible hours

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  University of southampton

  Jul 2017 - Jun 2019

  Student ambassador

  Talking and interacting with large groups of children/ adults about university life Giving tours around the university campus Trained to work with children and to give presentations Developing communicative skills to target specific age groups Strong leadership understanding Researching and building knowledge about the University

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  L’assaggino

  Oct 2019 - Mar 2020

  Assistant manager

  Face to face interaction with customers Deliver excellent service Undertaking managerial roles such as cash handling, dealing with company emails and reservations and managing the restaurant floor by myself Set up/close down restaurant

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  Tesco

  Mar 2020 - Nov 2021

  Combined service desk assistance

  Greeting Customers and helping to resolve any queries they have and meeting customer satisfaction Logging incidents and service requests Assisting training of new employees

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  Creative distribution ltd.

  Dec 2021 - Oct 2022

  Product development and marketing assistant

  Manage multiple accounts on numerous social media platforms, increasing the company's online presence. Briefing the design team to create relevant and engaging content.Successfully analysing sales reports and coming up with new ways to increase sales.Create newsletters informing customers of new products.Working with leading Premier League clubs and national team federations on a weekly basis including proof reading contracts, preparing royalty reports and submitting new products and packaging for approval.Responsibile for resolving customer queries on email and on the phoneAiding the sales team by searching for new customers and finding customers for myself to sell to.Expertise in tools such as Adobe Premier Pro, Mailchimp, SAP, SEMrush and Google Analytics Show less

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  Alsford

  Nov 2022 - now

  Marketing executive

  Manage our social media accounts, including creating strategic plans to meet our objectives and analysing results. Create estate wide marketing campaigns whilst working with agencies to support online and physical sales, which includes SMS and Email marketing campaigns. Create, analyse and manage ads across the Meta platforms to support Marketing Manager with company rebrand and wider business objectivesCollaborate with the e-commerce team to enhance customer retention and engagement. Contribute to e-commerce objectives through effective SEO and Paid Ads strategies. Manage marketing spend by tracking it and ensuring correct allocation which is updated monthlyProven experience with event planning large scale corporate events, overseeing and executing aspects of the event Show less