Emma Acton

Emma Acton

Customer Service Assistant

Followers of Emma Acton283 followers
location of Emma ActonWolverhampton, England, United Kingdom

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  • Timeline

  • About me

    Head of Marketing & Audiences at Wolverhampton Grand Theatre

  • Education

    • The University of Wolverhampton

      2006 - 2009
      Business Management Business Management 2:1

      Dissertation Topic: ‘An investigation into the factors that caused the Winter of Discontent in the late 1970s and whether the same factors persist in today’s economy.'

    • Walsall Academy

      2004 - 2006
      3 A Levels: Physics, Biology & Information Technology

      3 A Levels in Physics, Biology and Information Technology

    • St Edmund's R.C School

      1999 - 2004
      9 GCSE's A-C

      9 GCSE's grades A-C, including 2 A's in English Language and English Literature and a B in Mathematics.

  • Experience

    • Lloyds Banking Group

      May 2010 - Nov 2013
      Customer Service Assistant

      - Deal with members of the general public on a daily basis through cashiering and account opening.- Provide excellent customer service to every consumer, ensuring their needs are met whilst establishing positive customer relationships to encourage repeat custom, thus supporting business growth.- Provide administrative support to the mortgage advisors by sending out various letters to customers and by making phone calls to follow up business enquiries.- Position of trust as I work with confidential data on a daily basis. Show less

    • Wolverhampton Grand Theatre

      Nov 2013 - now
      • Head of Marketing & Audiences

        Apr 2022 - now
      • Marketing Manager

        Jul 2015 - Apr 2022
      • Marketing & Education Administrator

        Jun 2014 - Jun 2015
      • Theatre Receptionist

        Nov 2013 - Jul 2014
  • Licenses & Certifications

    • Mental Health First Aid

      Mental Health First Aid (MHFA) England
      Sept 2022
  • Volunteer Experience

    • Brownie Leader

      Issued by Girl Guiding on May 2003
      Girl GuidingAssociated with Emma Acton