Experience

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  Inland revenue department

  Nov 2007 - Sept 2010

  Provided HR administration support to four HR managers and a team of 15 HR professionals. My role was mainly focused around the project coordination of a large corporate services restructure affecting 300 staff. I started out as a customer service representative and was later seconded to a coaching position where I provided coaching solutions to up to 30 call centre staff at any one time. The coaching included tasks such as educating around tax legislation and customer service, how to get through calls and communicate effictivley and preparing tailored performance improvement plans. Also involved in bulk recruitment in the contact centre.

  • HR Administrator

    Mar 2010 - Sept 2010

  • Call Centre Coach / Trainer / Customer Service Representative

    Nov 2007 - Mar 2010
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  Lumley general insurance nz ltd

  Sept 2010 - Oct 2011

  Hr coordinator

  Provided HR support to 600+ employees in a team of 10 HR professionals, first point of contact for all HR queries, provided administrative support in relation to all aspects of HR, supported HRIS implementation and maintenance (Talent2), assisted in the redesign of the HR teams’ SharePoint, set up processes to streamline HR administration requests, conducted exit interviews with staff leaving the business, contributed to the annual remuneration review process.

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  Holmes consulting group

  Oct 2011 - Jun 2013

  Hr advisor

  Holmes Consulting Group (HCG) is a structural engineering consultancy with five offices in New Zealand, an affiliated office in San Francisco. Key responsibilities: • Recruitment for Structural Engineers and Drafters including sourcing candidates offshore, liasing with recruitment agencies and managing new recruitment campaigns.• Managing the Graduate/Summer Intern recruitment programmes and setting up a new cadetship programme within the Drafting team.• Responsible for Health and Safety including health and safety practices, policies and engagement. • Development and review of HR policies • Provide generalist HR Advice to employees, payroll and managers. • Coordinate and facilitate all aspects of the performance management system including training on how to provide feedback, managing 360 feedback for the business and providing coaching and support around performance discussions. • Ad-hoc reporting around onboarding, turnover, performance management and recruitment Show less

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  Fisher & paykel healthcare

  Jun 2013 - Aug 2015

  Human resources advisor- obstructive sleep apnea/airvo division

  Fisher and Paykel Healthcare (FPH) is a New Zealand based company operating in over 120 countries and a leading designer, developer and manufacturer of medical devices. FPH entered the respiratory care market in 1971 with the development of a unique respiratory humidifier system for use in critical care. We now offer a broad range of products and systems for use in respiratory and acute care and the treatment of obstructive sleep apnea (OSA). The business area I supported was within the Obstructive Sleep Apnea Division. This role was focused on delivering best practice HR support and partnering and included:• Partnering with business leaders to drive change, culture and engagement initiatives to improve performance. • Providing coaching and guidance to functional leaders to build and lift capability.• Facilitating management training sessions on career development, recruitment and employee relations. • Managing end-to-end recruitment and talent attraction for roles at leadership and operational levels. • Leading HR policy changes for example Harassment and Bullying Policy Change & Implementation• Maintaining strong union relationships Show less

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  George weston foods

  Jun 2015 - Jan 2018

  People and performance business partner

  GWF is one of Australia and New Zealand’s largest food manufacturers employing around 6,500 people across 60 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products and animal feed. GWF’s four business units include: Tip Top, DonKRC, Mauri ANZ and Jasol. GWF is a wholly owned subsidiary of Associated British Foods plc (ABF), one of the world leading food companies. Responsible for the delivery of value add HR business partnering solutions and building People and Leadership capability across the North Island Sales Team to deliver business outcomes and growth. Provided Human Resources generalist support, and business partnership to facilitate the achievement of business objectives in the areas of Industrial Relations, Employee Relations, Organisational Development, Culture and Engagement, Leadership Development, Communications, Change Management, Performance Management & Learning and Development. People and Change lead as part of Sales Technology change project. Show less

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  Waka kotahi nz transport agency

  Jan 2018 - Jan 2020

  Senior human resources business partner

  NZTA is a Crown entity, established August 2008 from the merger of Land Transport New Zealand and Transit New Zealand with approximately 2000 staff. The primary function of NZTA is to promote an affordable, integrated, safe, responsive and sustainable land transport system.Partnered with 3 x General Managers & their Senior Leadership teams across the business to deliver value add people solutions. My portfolios included Technology, Corporate Services and Operations teams (Total circa 800+ Staff in my portfolio). This was a true Senior BP role which was supported by a central shared services advisory model. HR Partner/ people lead for an Enterprise Technology Change Project which was focused on merging two technology functions align to one new agile model, (end to end change).Lead several initiatives to uplift resilience & team performance of business groups, supported several enterprise level changes, coached and supported uplift in leader capability. Experimented with agile / design thinking methods within HR Team. Show less

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  Spark new zealand

  Jan 2020 - now

  As New Zealand’s largest telecommunications and digital services company, Spark New Zealand has a powerful purpose: To help all of New Zealand win big in a digital world. With more than 5000 people Spark customers range from consumers to small - medium business, government agencies and large enterprise clients.In this role I Partnered with Product and Technology tribes to support culture, engagement and people experience to enable performance outcomes. Alongside my Partnering I also led out several Programmes in People and Culture across Learning & Development, Diversity, Equity and Inclusion and Wellbeing. Show less

  • Lead Partner, People and Culture

    Jan 2023 - now

  • People & Culture Partner / Product Owner

    Jan 2020 - Feb 2023