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Stefania Oliverio

Stefania Oliverio

Advisory Software Engineer

Followers of Stefania Oliverio375 followers
location of Stefania OliverioRome, Latium, Italy

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  • Timeline

  • About me

    Advanced Customer Support Engineer at IBM

  • Education

    • Liceo Scientifico Filolao Crotone

      -

    • Universita' degli studi di Bari

      1984 - 1989
      Information Science

  • Experience

    • IBM Italia S.p.A.

      Jan 1990 - now
      Advisory Software Engineer

    • IBM Tivoli Software

      Jan 1990 - Mar 2019
      Integration Verification Engineer

      My responsibility includes - testing solution with IBM Monitoring both On Premise and SaaS. - demo and present new features to internal and external customers.- manage test team in Rome laboratory and maintain technical contacts with overall test team.

    • IBM

      Mar 2018 - now

      I provide professional technical support to customers/programmers around the world on Cloud Computing Platform IBM Cloud. Guide a team including ability to empower, coach and meet commitments.Demonstrate ability to set directions, goals and timelines reaching team's established mission and plan.Act as point of escalation having in-depth knowledge of thecnical solutions and management tools.Have knowledge of the overall solution and target market As Cloud Global Reliability Engineer I am responsible for operating on cloud components and to guarantee continuous cloud platform reliability.

      • Advanced Customer Support Engineer

        Mar 2019 - now

      • Advisory SW Engineer

        Jan 1990 - now

      • Cloud Engineer - Global Reliability Site

        Mar 2018 - Mar 2019

  • Licenses & Certifications