Ryan Rao

Experience

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  Ryan Rao Photography

  Feb 2010 - now

  Photographer

  Photography is a pure hobby that turned into a small business whilst I was at University. I fell in love with photography as it has allowed me to create art rooted in reality. It enables us to capture moments that would otherwise blend into all the other moments that have passed. Instead, we can freeze time in a way and be able to look back at it over time, seeing something new, different or someone who is no longer with us. The images of us don't change, we do.

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  The Football Association

  Jan 2012 - Jan 2015

  Head sports scientist

  Whilst studying sport and exercise science at university, I was hand-picked by England's then under 21 Heads Sports Scientist Craig Boyd to help develop a centre of excellence for athletes with cerebral Palsy. I liaised with the staff, team coaches, physiotherapists, and media and dealt directly with players and parents. Firstly, I identified and facilitated appropriate communication methods such as open forums for parents to ask questions and to educate players, parents and coaches. Afterwards, I created training programmes to help the players achieve their sporting ambitions and functionality goals in their daily lives. These programmes were recognised as outstanding by the Manchester FA. Through creating a great environment with some of the best coaches, we developed teams that went on to be champions for consecutive years.At university, I chose to make it a passionate subject for my dissertation after seeing first-hand how it affects these athletes' lives. I focused my dissertation on how active stretching affects athletes with Cerebral Palsy against athletes without Cerebral Palsy over 20 metres sprints. My lecture encouraged my dissertation and passion resulting in a request to present my findings at St George's Park in front of the British Paralympic Association. Something I will always be very proud of achieving. Show less

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  Royal Mail

  Mar 2013 - Dec 2017

  Whilst I was a part of East London’s team, I managed 64 employees whom together we served 21,000 customers in a six-day operation. Furthermore, this included a night operation (CSS Machines). My key responsibilities were: • Managing budgets to achieve quarterly targets for both my unit and for the commercial targets of the company • Stake holder management in working closely with senior leadership teams to discuss transitions, strategic plans, and for office revisions. The office revisions consisted of structural changes or lean efficiencies• Develop and manage working relationships with the logistic pipeline to deliver company goals and to maintain regulatory commitments • Key Performance Indicator (KPI) accountability ensuring my unit achieved a reduction in customer complaints, accidents, total costs, and efficiencies I achieved the following results in my last year with the company: 25% improvement YOY in sick absence, 75% reduction in road traffic collisions, 4.2% improvement in YOY gross hours and 6% improvement on work hours. Show less As a continuous improvement process manager to drive world-class mail (WCM) I saw some terrific results. WCM created for The Royal Mail Group from world-class manufacturing has enabled me to always look to the root cause of any problem. That focus allowed me to embed robust countermeasures that targeted the problems, not the symptoms. Through WCM, I focused on the key-performing indicators in such a way that continually improved performance. I saw safety improvements, a reduction of accidents, efficiency improvements in a leaner operation and customer satisfaction improvements in the end-to-end product. In two WCM audits I collected 12 points with the WCM team, engaged the front line and changed the culture for the better. Show less

  • Delivery Office Manager

    Jan 2014 - Dec 2017

  • Champion support

    Mar 2013 - Jan 2014
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  Stryker

  Dec 2017 - now

  In this role, I worked on Stryker's JR European market demand plan, product life cycle management (PLCM) and Asset management. Additionally, to drive Business Continuity in the European market. As well as the previous role’s responsibilities, I now also have the below: • Help bring clarity to the ever-changing landscape of the medical technology industry with the regulatory changes impacting Europe such as, the EU's medical device regulation changes.• Grow organisational capability with new tools developed using Power BI and education to drive process improvements Show less In this role, I aligned Stryker's European market demand plan for the JR division with the continuation PLCM. Additionally, work with the European asset teams to dive into inventory optimisation. My responsibilities were split between three pillars PLCM, Asset Management and Demand Planning. They were as follows:• Launch and obsolescence planning and execution, regulating the JR portfolio• Optimising Inventory/kits in the markets to optimise revenue and cash flow• Managing Europe’s CapEx budget • Giving a monthly demand signal to our supply chain partners Show less Being in this role I have been able to be at the forefront of the medical technology field and directly use my skills to influence the business and drive the company’s strategic targets. My responsibilities were:• Stake holder management in working with the European market’s General managers, marketing, finance, and the sales force. Concomitantly, working with manufacturing and supply chain to achieve our customer conversion goals• Building relationships and understanding the complexities of the different country’s unique profiles• Developing a Power BI dashboard to track the PLCM projects• Establish an Executive Demand Review (EDR) process with key stakeholders and drive actions that align our financial projections, annual marketing plans and demand plan. Show less

  • European Joint Replacement Commercial Operations Manager

    Aug 2021 - now

  • European Joint Replacement Commercial Operations Associate Manager

    Feb 2019 - Aug 2021

  • European Joint Replacement Product Lifecycle Management (PLCM) Coordinator

    Dec 2017 - Feb 2019