Surya Darmawan

Experience

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  PT Primacom Interbuana

  Oct 2011 - Sept 2021

  • Network Operational Control (IT Telco Helpdesk) at PT Primacom Interbuana• Duty Overseas at Singtel, Singapore for DRC PT Bank Central Asia • Read technical manuals and literature to stay abreast of new technology.• Analyzed and interpreted complex data from multiple sources.• Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.• Researched and recommended network and data communications hardware and software.• Adapted and modified standard techniques, procedures and criteria to solve complex problems.• Established data security plan.• Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.• Collaborated with other offices and territories to plan and implement new technology Show less

  • Facility of Teleport and Data Center Team Lead

    Jul 2019 - Sept 2021

  • Network Operational Control

    Oct 2011 - Jul 2019
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  PT. Bali Towerindo Sentra Tbk,

  Sept 2021 - Dec 2021

  NOC Supervisor
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  PT. Indo Pratama Teleglobal

  Feb 2022 - Mar 2024

  Bandwidth Management (Satellite)
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  PT Amtelindo Sejahtera

  Mar 2024 - now

  GM of Sales Engineer

  Amtelindo is an official partner company of Amplus Communication Pte Ltd. We provide and repair RF, microwave and millimeter-wave wireless products and sub-systems. We also provide satellite modems. Please contact us for further information, we will provide the best solution for you.Key Responsibilities :- Build and maintain strong relationships with existing and prospective customers.- Conduct product presentations and demonstrations to prospective clients.- Prepare pricing and quotations for new customer inquiries.- Coordinate with the Finance team to monitor customer payments and ensure timely follow-ups.- Coordinate with the Logistics team to ensure timely and accurate product delivery.- Prepare and deliver sales proposals, quotations, and contracts in a professional manner.- Maintain communication and collaboration with the principal (PT Amplus Communication) for technical and commercial matters.- Supervise the workshop team to perform quality control (QC) checks on purchased units before delivery.- Manage stock levels and oversee warehouse inventory accuracy.- Handle Postel certification processes and documentation with BBPPT to ensure regulatory compliance.- Identify and pursue new business opportunities to expand market presence.- Understand customer requirements and provide technical advice and tailored product solutions.- Conduct Proof of Concept (PoC) testing for new units to demonstrate performance and capabilities.- Create and maintain sales pipelines and forecasting reports to support sales planning.- Develop and implement effective sales strategies to meet and exceed sales targets.- Manage the full sales cycle from lead generation to deal closure, including negotiation and contract management. Show less