
Matt Potter

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About me
Customer Success Advocate | Developmental Leader | Agri Tech SaaS Specialist
Education

University of Leeds
2008 - 2011Bachelor's degree II.I
The University of Huddersfield
2011 - 2012PGCE Secondary Education with QTS
Experience

Allflex UK Group Ltd
Apr 2016 - Feb 2021Providing first class B2B customer and back office support for market-leading livestock monitoring products across Europe, Middle-East and Africa Organising logistics, establishing SOPs and offering high-level B2B support for market-leading livestock monitoring and stock management products across the UK & Ireland B2B and direct customer support for a large range of livestock identification and consumable products for the agricultural market
Hub EMEA Helpdesk Support Technician
Dec 2018 - Feb 2021Hub UK Customer Service Executive
Apr 2017 - Dec 2018Customer Service Representative
Apr 2016 - Apr 2017

MSD Animal Health UK Ltd
Mar 2021 - nowManager, Customer Success
Feb 2024 - nowCustomer Engagement Coordinator
Mar 2021 - Feb 2024
Licenses & Certifications
- View certificate

Developing Adaptability as a Manager
LinkedInOct 2020 - View certificate

Managing High Performers
LinkedInOct 2020 - View certificate

Leading a Customer-Centric Culture
LinkedInOct 2020 - View certificate

Executive Presence on Video Conference Calls
LinkedInMay 2021 - View certificate

Managing Organizational Change for Managers
LinkedInOct 2020 - View certificate

Executive Influence
LinkedInMay 2021
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