
Jeff Ussing
Forward Observer

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About me
Senior Technologist at QinetiQ US
Education

University of Utah
-Data Driven LeadershipThis course covered data-driven leadership and how to answer questions such as: What are the benefits of using data to guide organizational and team decisions? What are the costs of not using data? Why are metrics so important? What must be done before you can hope to select meaningful metrics? What makes a metric useful? How do I make sense out of all this data? What do I do when the data tells me there is a problem? How can I effectively communicate what I learn from data to others in my… Show more This course covered data-driven leadership and how to answer questions such as: What are the benefits of using data to guide organizational and team decisions? What are the costs of not using data? Why are metrics so important? What must be done before you can hope to select meaningful metrics? What makes a metric useful? How do I make sense out of all this data? What do I do when the data tells me there is a problem? How can I effectively communicate what I learn from data to others in my organization? Show less

University of Utah
-Project Risk ManagementThis course covered how to identify risk, quantify its potential impact and create a plan to respond to the occurrence of risk events. It also provided an understanding of how to effectively manage and update risk management plans.

Defense Acquisition University
-Production, Quality & Manufacturing Level I
Defense Acquisition University
-Program Management Level I
Western Governors University
2017 - 2025Master of Science - MS Data AnalyticsKey Subject Areas• Statistics for data analysis• Fundamentals of data analytics• Advanced SQL• Data science tools and techniques• Data mining and analytics• SAS programming• Advanced data visualizationsIT Certifications• Oracle SQL Expert Certification• SAS Certified Base Programmer for SAS 9 Credential• SAS Certified Statistical Business Analyst Using SAS 9

Western Governors University
2011 - 2014Bachelor of Science Business Managment GPA - 3.0Capstone Project, Analytical Consulting Business Plan, 3.72 out of 4.0

University of Utah - David Eccles School of Business
2016 - 2016Information Systems, Business Intelligence and Analytics 3.85Activities and Societies: Tek Club

Treasure Valley Community College
2000 - 2002Information Technology
Experience

US Army
Jan 1991 - Jun 1997Forward Observer• Supported the maneuver commander’s objectives by coordinating and directing all indirect fire support assets• Communicated battlefield intelligence, such as enemy locations, strength, and activities to higher command• Maintained situational awareness of friendly and enemy forces• Successfully executed Operation Joint Endeavour as a member of the Implementation Force (IFOR) in support of the NATO-led, multinational peacekeeping force in Bosnia and Herzegovina from January 1996 to September 1996 Show less

Ramar Electronics, Inc.
Aug 2000 - Sept 2006Supervisor/Consultant• Mentored and directed retail and technical staff• Performed fit-gap and cost analysis on IS/IT system purchases and operation• Completed installation, configuration, acceptance testing, troubleshooting, and repairs on IS/IT systems for residential and small businesses clients• Developed and reported key performance metrics that tracked forecasted sales cycles, inventory and efficiency

Advanced Molding
Sept 2006 - Feb 2008Quality and Inventory Control Manager• Authored quality manuals, standard operating procedures, and employee handbook• Executed test plans and documented blueprints, parts lists, and production reports in accordance with California Air Resources Board requirements• Lowered stock carrying costs and prevented very costly stock-outs on long lead materials by implementing a functional MRP engine in Microsoft Excel• Improved communication by transferring all procedures to a paperless processes

Jacobs Technology
Jun 2008 - Apr 2011Engineering Technician II• Set up testing environments and completed test procedures on military equipment• Executed tests in accordance with military standards for chemical and biological agents• Increased efficiency by implementing queries that improved the detail, relevancy and retrieval speed of equipment test data
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Exelis (Now part of Harris Corporation)
Aug 2011 - Apr 2016• Drove on-time delivery of first seven shipsets (3 substructures of the System Demonstration Test Articles) of the US Marine Corps’ CH-53K, Heavy Lift Helicopter• Developed scheduling and tracking system for the division’s most complex system• Developed and implemented an Earned Value Management System (EVMS) to track progress and meet Department of Defense (DoD) project reporting requirements
Business Operations Analyst II, Analytics for Operations
Feb 2014 - Apr 2016Production Planner/Scheduler II
Aug 2011 - Feb 2014

Albany Engineered Composites
Apr 2016 - Dec 2017Business Operations Analyst II, Analytics for Operations► Data Warehouse Management and BI Development • Designed, developed and implemented data warehouses to support descriptive, predictive and prescriptive analyses • Designed and deployed ETL processes and change management – including automated ETL for an ERP implementation from Deltek Costpoint to SAP with zero migration errors • Conducted ad hoc business intelligence and analytics projects • Developed, implemented and managed an intranet Business Intelligence (BI) portal► Divisional ERP Project Manager, Infor LN Implementation • Coordinated divisional requirements with the corporate ERP implementation team ($3.3B revenue) • Developed common corporate processes and conducted functional gap analysis • Recommended ERP and business organization structure • Evaluated enterprise data hygiene and recommended actions to improve quality► Deltek Costpoint SME • Coordinated best practices within the materials domain for all functional areas • System administrator for all modules within the Materials domain • Worked with engineers and planners to achieve 100% accuracy of BOMs and routes • Coordinated with configuration management to ensure product definitions were complete and accurate • With Costpoint consultant, conducted week-long, best-practices review of module implementation vs business processes and implemented all recommendations• Developed and deployed SQL queries, reports, and dashboards instrumental in identifying and resolving 100% of the data hygiene issues► Business Analysis • Developed key performance metrics, both ad hoc and automated analyses • Large data set analyses (~200 million records) • Forecasted labor, equipment, and facilities requirements Show less

Hexcel Corporation
Dec 2017 - Apr 2020Data Analyst• Developed forecasting data models and dashboards to identify trends in net requirements data – reducing forecasting errors from ±20% to ±5% for six plants representing ≈$600M revenue• Developed Power BI reports used to manage quality assurance and control processes• Conducted analytical study of forecast variability to improve safety stock set points – explored existing data, determined natural population segmentation, selected analytical methods and designed dashboards• Deconstructed an existing Extraction, Transformation and Load (ETL) process – implemented process improvements reducing data process time from four days to 12 hours, thereby keeping ERP and forecast data synchronized• Implemented advanced planning and scheduling system – designed web-based tool to manage master planning data and automated ETL and EDI Show less

Red Delta Group
Apr 2018 - Feb 2025Co-Founder• Developed a web-based SaaS Risk, Issue and Opportunity (RI&OM) management tool, implemented processes outlined in the US Department of Defense’s Risk, Issue, and Opportunity Management Guide for Defense Acquisition Programs• Developed a web-based project cost reporting and analysis tool for a client in construction and extractive industries – integrated the tool into the client’s existing web-based management and ERP systems

QinetiQ US
Oct 2020 - nowSenior Technologist
Mar 2022 - nowSenior Analyst
Oct 2020 - Mar 2022
Licenses & Certifications
- View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Aug 2024 - View certificate

Project+
CompTIAMar 2014 - View certificate

CompTIA Security+
CompTIASept 2023 - View certificate

SAS Certified Specialist: Base Programming Using SAS 9.4
SASMar 2020 
Oracle Database SQL Certified Associate
OracleAug 2019
Certified ScrumMaster (CSM)
Scrum AllianceNov 2022
Honors & Awards
- Awarded to Jeff UssingSilver “Ring of Quality” - Aug 2014 Exelis Bear Claw Team
Languages
- enEnglish
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