
Timeline
About me
Training and Development First Assistant Manager at McDonald’s | Protocol Assistant | Project Management | Digital Media | Marketing
Education

Lebanese university - faculty of information
2016 - 2019Bachelor's degree public relations, advertising, and applied communication
Lebanese university - faculty of information
2020 - 2021Master's degree digital communication and media/multimedia
Lebanese university - faculty of information
2019 - 2020Master's degree business/corporate communications
Experience

Mcdonald's
Sept 2015 - nowFirst assistant manager, training and development• Recruit Crew people using the quality hiring process and critical competences.• Train and develop crew trainers and assist in training manager trainees, swing and floor managers• Build monthly training reports and schedule. Evaluate employees and identifies weaknesses.• QSC/Sales Building• Ensure workplace safety, Food Safety, security, and sanitation• Order and warehouse management.• Control food cost components, labor, waste, and cash while managing shift• Assist in Budget and controlling assigned P&L line items• Supports National and local store marketing and promotions to maximize sales potential. Show less

Plan b solutions, inc
Aug 2017 - Jan 2018Telemarketing executive
Lebanese presidential palace
Nov 2018 - Jan 2019Protocol assistantProtocole assistant in the Arab Summit at Beirut

The nawaya network
Feb 2020 - Apr 2021Employment hub intern
Nexus media agency
May 2023 - nowProject manager- Oversee the planning, execution, and delivery of marketing projects with a focus on reel production.- Develop and implement marketing strategies to enhance brand visibility and engagement.- Coordinate with clients to understand their needs and ensure project goals are met.- Lead a team of creative professionals to produce high-quality video content.- Manage project budgets, timelines, and resources to ensure efficient project completion.- Collaborate with cross-functional teams to align marketing efforts with overall business objectives.- Monitor and analyze campaign performance to optimize and report on results.- Stay updated on industry trends and incorporate innovative approaches to marketing and content creation.- Facilitate effective communication between clients, team members, and stakeholders.- Ensure all deliverables meet quality standards and client expectations. Show less
Licenses & Certifications

Restaurant food safety
Mcdonald'sMay 2020
Shift leadership transition
Mcdonald'sOct 2021
Asl best class contributor
Mcdonald'sFeb 2023
Developing leader in me dlim
Hamburger universityMay 2023
Quality bundles
Mcdonald'sMay 2020
Advanced shift leadership asl
Hamburger universityFeb 2023
Volunteer Experience
Public Speaker
Issued by Lebanese University - Faculty of Information on Oct 2017
Associated with Mohamad TawbeCall Center Operator
Issued by Live Love Beirut on Feb 2021
Associated with Mohamad Tawbe
Languages
- enEnglish
- arArabic
- frFrench
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