Monish Dhaga

Monish Dhaga

Technical Support Engineer Trainee

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location of Monish DhagaFaridabad, Haryana, India

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  • Timeline

  • About me

    SQL | Python | Data Analysis| AWS | Developer @ Tata Technologies | Certified Microsoft Office Specialist⭐

  • Education

    • Manav Rachna International Institute of Research & Studies

      2018 - 2022
      Bachelor of Technology - BTech Computer Science and Engineering
  • Experience

    • WLPayments

      Jan 2022 - May 2022
      Technical Support Engineer Trainee

      - Prioritise and manage many open cases at one time. - Rapidly establish a good working relationship with customers and other professionals, such as software developers.- Supporting the roll-out of new applications.- Testing and evaluating new technologies. - Monitor and maintain computer systems and networks.- Provide support, including procedural documentation and relevant reports.- Evaluate and test engine calibrations with software for real-time embedded systems using model-based software development tools. Show less

    • Capgemini

      Jun 2022 - Aug 2022
      Trainee

      - Gained Basic CCNA Knowledge.- Replicate the customer issues in lab environment.- Work with engineering teams to replicate customer issues and test possible fixes.- Provided front line technical support to debug networking problems by replicating the customer issues of diverse scope.

    • Tata Technologies

      Aug 2022 - now
      • Developer

        Aug 2023 - now
      • GET

        Aug 2022 - Jul 2023
  • Licenses & Certifications