Brionna Johnson

Experience

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  Spectrum

  Dec 2018 - Sept 2020

  Community Solutions Specialist I

  Successfully resolved bulk/multiple dwelling unit customer(s) technical repair issues, billing, and accounts as needed. Using my problem-solving skills to troubleshoot and resolve a variety of service and equipment issues.

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  HCA Healthcare

  Nov 2020 - May 2021

  Patient Account Specialist WFH

  Perform collection follow up on delinquent and/or non-delinquent accounts for medical facilities. Research overpayments, identifies root causes or trends, processes refund, takes corrective action, and reports findings to supervisor. Follow-up with patients regarding the quality of care received by staff at visited facility. Contact insurance companies for claims and updating valid insurance. Utilize excellent communication and customer service skills to resolve patient accounts.

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  SiteRx

  Jun 2021 - Aug 2021

  Patient Recruitment Specialist

  Follow up with potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria. Develop and maintain a working knowledge of assigned medical indications. Review patient database, vendor portals, and other electronic platforms as required to identify potential study patients and initiate contact. Recruit patients to receive treatment for medical conditions listed on profile. Ensure courteous and efficient service is provided to all callers. Support other members of your team as well as cross-functional team members. Attend and contribute to department meetings. Show less

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  Nigel Frank International

  Nov 2021 - Jan 2022

  Recruitment Consultant
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  Albemarle Corporation

  Jan 2022 - Feb 2024

  Global Talent Attraction Specialist- Energy Storage Division