Sylvia Peralta, M.Ed-Tech

Experience

• 

  State of Utah

  Nov 2013 - Jan 2017

  Employment Counselor/ Workshop Presenter

  • Established workshop presentation schedules, presentation staffing needs, location, room reservations, and equipment needs for over 100 workshops per year• Created, prepared, and presented easy to understand workshop, training, and orientation material for both large and small groups made up of diverse adult populations in both English and Spanish• Collected, compiled, and analyzed workshop feedback data to determine workshop effectiveness; applied appropriate changes to enhance the customer’s experience and development• Understood and worked with large amounts of constantly changing information, policies, and procedures Show less

• 

  Salt Lake Community College

  Feb 2017 - Mar 2023

  • Supervised cross-functional team of 12-16 diverse staff members; conducted hiring, onboarding, and training of new team members; assigned work-load, reviewed work performance on a quarterly basis, and provided professional development opportunities • Prepared, developed, and coordinated department’s master schedule to meet organizational objectives• Developed training, quality standards and performance expectations metrics for staff members while ensuring that applicable laws, standards, rules and regulations are applied fairly and appropriately• Managed and led departmental initiatives and projects from beginning to end (Project initiation, project management planning, marketing strategy, budget & scope, identify risks, project execution, resource allocation, integrated master scheduling, project control, progression monitoring, measure key performance indicators, project close, record processes & findings, provide deliverables, data & reports)• Collaborated with senior departmental leaders to develop, plan, write, edit, and distribute communication materials, including organizational updates, policy updates, and process updates• Attended and/or facilitated weekly meetings for involving internal stakeholders and external stakeholders to support departmental strategic master plans and represent department in program/project reviews• Improved customer experience/ user experience by establishing key performance indicators and developed reporting tools which led to a 20% increase in customer satisfaction• Supervised organization-wide software training and implementation; ran beta and pilot programs/services• Participated in departmental $2M+ budget planning, and discuss issues related to departmental operations; conducted basic bookkeeping and expense account reconciliation Show less • Partnered with leaders and subject matter experts to determine appropriate learning strategies that would best address the needs of the organizations and/or team’s diverse learners• Planned, developed, and coordinated the departmental training modules using Adobe Captivate and Canvas LMS platform in an effort to provide ongoing professional development opportunities for team members; determined training methodology, developed training course content and training aids• Conducted and coordinated the delivery of training/learning workshops/presentations regarding departmental tools, software (SaaS), policies, and procedures• Facilitated internal stakeholder and external stakeholder meetings to support the department and represent department in organizational program/ project reviews Show less

  • Assistant Director

    May 2021 - Mar 2023

  • Academic Program Advisor

    Feb 2017 - May 2021
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  Northrop Grumman

  Mar 2024 - now

  Principal Program Planning & Scheduling Analyst

  Prepare, develop, and coordinate the Integrated Master Schedule (IMS) to meet all program objectivesEnsure program schedules are horizontally and vertically integratedImplement scheduling best practices as prescribed by industry to include, but not limited to:Schedule Risk Assessment (SRA)Schedule Performance, Health Metrics and AnalysisProvide weekly status and reportingTrack plans and schedulesCreate, maintain and validate Schedule dataPerform risk analysisIdentify and resolve critical path and network logic conflictsUtilize Gantt, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances Show less