Subhrajit Mitra

Experience

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  Compaq Computer Corporation (aquired by Hewlett-Packard)

  Apr 2001 - Mar 2005

  Senior Desktop Engineer

  Performed regular system updates and upgrades to ensure security and compatibility with new applications. Installed and configured hardware and software on workstations and laptops. Conducted regular system maintenance tasks to ensure optimal performance and uninterrupted service

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  Wipro Infotech

  Mar 2005 - Apr 2008

  Program Lead

  Program execution and successful delivery of projects. Coordinated with cross-functional teams to ensure effective collaboration and timely completion of deliverables. Managed project budgets and resources to optimize project outcomes. Developed and maintained strong relationships with clients to understand their needs and provide tailored solutions. Led continuous improvement initiatives to enhance program efficiency and effectiveness

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  IBM

  Apr 2008 - Mar 2013

  Operations Manager

  Managed End User Computing operations and coordinated with cross-functional teams to ensure efficient delivery of services. Collaborated with clients and stakeholders to understand their requirements and ensure their satisfaction. Oversaw project execution and ensured adherence to timelines and budgets. Implemented operational strategies to enhance productivity and quality of services. Mentored and coached team members to improve performance and achieve organizational goals.

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  Wipro Infotech

  Mar 2013 - Mar 2014

  Program Lead

  Managed End User Computing operations and coordinated with cross-functional teams to ensure efficient delivery of services. Collaborated with clients and stakeholders to understand their requirements and ensure their satisfaction. Oversaw project execution and ensured adherence to timelines and budgets. Implemented operational strategies to enhance productivity and quality of services. Mentored and coached team members to improve performance and achieve organizational goals.

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  HCLTech

  Mar 2014 - now

  Build relationships with key stakeholders including customers, vendors, and senior leadership.Streamline network processes and implement best practices to optimize network infrastructureCollaborate with clients and stakeholders to understand their network requirements and provide effective solutionsDrive continuous improvement initiatives to enhance network reliability and scalability.Implemented innovative approaches for streamlining processes and increasing efficiency.Analyze financial reports to detect potential problems or opportunities for cost savingsAssess and Strategize Budget, Profit Loss, Margin improvement InitiativesAssess personnel training needs and aligned them with service line training Initiatives Show less

  • Service Line Manager - Network

    Jun 2017 - now

  • Senior Manager

    Mar 2014 - Jun 2017