Jo Ardern

Experience

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  Rullion Engineering Ltd

  Jan 2000 - Dec 2016

  Business Services Manager / Executive Assistant / Personal Assistant

  Full Business Support role to the Managing Director and provision of a Business Services function to the business as a whole.The most pertinent functions of this multi-faceted role included:• managing the MD and Operational Director’s diaries• arranging travel and accommodation requirements (including Visa applications)• general correspondence including letters of introduction• creating and sending out mailshots• completion of legal documents (eg. NDA’s / contracts / terms and conditions)• organising conferences / events / workshops (attended by both staff and clients)• meeting and greeting Clients• provision of communication updates across the company• leading ad hoc projects as advised by the MD• management of the company fleet vehicles• providing the Bid Team with appropriate bid content, ensuring the Team always had access to the latest information, documentation and certification Show less

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  Meridian Business Support

  Feb 2017 - Jan 2019

  Executive Assistant / Bid Manager

  Reporting to the CEO and Finance Director, I undertook a full range of duties to the Board of Directors.The below is just a brief example of some of the many duties I undertook:All functions associated with preparing for the monthly Board Meetings / Chairman’s Meetings (including taking minutes and subsequent follow-up of actions). My role also included:• diary and expense management• booking travel and accommodation• running ad hoc projects• organising social and client events• providing an all-round support function and generally juggling a multitude of tasks at any given time• assisting with the preparation of bids, tenders and marketing material Show less

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  Customer Management Resourcing (CMR)

  Jan 2019 - Nov 2020

  Business Support Manager

  Customer Management Resourcing (CMR) is a boutique recruitment agency specialising in the provision of mid-executive level recruitment services within Customer Management. I provide a full support function and oversee the day to day coordination of business activities for the Managing Director, Finance Director, Business Development and Service Delivery teams. This includes:• ensuring the general day to day smooth running of the office• making sure the Senior Managers are prepared for the day / week ahead• acting as the ‘gate-keeper’• organising and attending meetings and events• taking minutes and ensuring all actions are followed-up accordingly (often taking on the action points myself)• leading projects from concept to implementation• implementing and auditing against legislative compliance / best practice• CRM database management• presentation preparation• implementation and management of company policies• identifying scope for business improvement• implementing new processes and procedures as required• diary management• booking travel and accommodation• upkeep of equipment and supplies• supplier contact and negotiation of new deals• onboarding new starters and training as requiredDue to the rapid growth of CMR, this is an ever-changing role, requiring that I remain adaptable to the needs of the business. Show less

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  English Institute of Sport

  Feb 2021 - now

  Executive Assistant to National Director

  The English Institute of Sport (EIS) provides support services to British Olympic and Paralympic sports, improving elite sporting performance through science, medicine, technology and engineering and enabling sports and athletes to realise potential and to achieve excellence.