Siddharth Tiwari

Experience

• 

  Cognizant Technology Solutions

  Apr 2013 - Oct 2015

  Programmer Analyst

  Experience in Effort Estimation, Requirement gathering and Analysis, Business understanding, Design and implementation, onshore-offshore co-ordination. • Experience in UNIX /Linux and exposure in SQL, Job scheduling, monitoring and troubleshooting jobs and monitoring System performance. • Worked and involved in the automation of several manual processes performed in bank.

• 

  NICE Ltd

  Oct 2015 - Dec 2018

  Technical Support Analyst

  Technical Support Engineer with experience in IEX WFM version 3.x, 4.6 and 6.x.Highlights:1. Great Product Knowledge.2. Excellent Rapport building with the customers.3. Expert in creating a high-quality Knowledge base.4. Customer Focused & Process-Driven.5. Technical Expertise in Unix, SQL & Server Technologies.

• 

  Verint-Systems

  Jan 2019 - Jul 2019

  Product Support Engineer

  Technical Support Engineer with experience in Verint WFMHighlights:1. Great Product Knowledge.2. Excellent Rapport building with the customers.3. Expert in creating a high-quality Knowledgebase.4. Customer Focused & Process-Driven.5. Technical Expertise in Unix, SQL & Server Technologies.6. Day to day Meetings with the R & D team for product improvement.

• 

  EDHEC Business School

  Sept 2019 - Apr 2020

  MSc in Entrepreneurship & Innovation

  • Design Thinking • Lean Start-up • Project Management • Innovation Management • Selling & Negotiations • Market Analysis and Segmentation • Brand Management • Leadership /Co-founders • Financial Basics • Press/Public Relations • Driving Excellence • Intrapreneurship

• 

  Sparksense

  Jun 2020 - now

  Working closely with Deep Tech Startups & clusters across Europe, US & Israel.

  • Senior Account Executive

    Feb 2023 - now

  • Business Development Associate

    Jun 2020 - Feb 2023