Koon Wan Chan

Experience

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  TNT

  Nov 2001 - Nov 2011

  Account Manager

  Account manager for B2B market on postal service in Alkmaar. -Account management -logistics & planning-customer support for local offices of major companies as Turien Insurance, ING, T-mobile and Sanoma.Achievement: Best sales team TNT 2006

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  PostNL

  Nov 2011 - Sept 2013

  Key Account Manager

  After reorganisation at TNT post, the company renamed itself Post NL. After re-organization, promoted to key account manager, in-house at Nic Oud. Nic Oud is a packaging company, wrapping and shipping (weekly) magazines such as The Cosmopolitan, Viva, Donald Duck, Auto-week, Prive, de Kampioen and Makro.

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  Schiphol Airport Retail

  Dec 2011 - Sept 2013

  Luxury Sales Consultant specialized in Chinese Clients

  Responsible for the experience of Chinese travellers at Schiphol, also providing feedback and input on marketing, products and services targeting the business class traveling from and to China. This position further entails sales of high class liquor and Cuban cigars with daily targets. Schiphol airport connects 323 destinations world wide and over one million people visit the airport per week. As a trained professional in International sales, provided service to customers from every corner in the world and different cultures. Performance and skills were acknowledged as a ambassador of customer service at Schiphol Airport. Show less

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  Shutterstock

  Sept 2013 - May 2015

  International Account Executive specialized in the Dutch Market

  - Covered English, Dutch, Cantonese and Mandarin speaking markets.- Developed and maintained relationship with new and existing customers.- Navigated customer organization to find additional opportunities and contacts.- Carious technical support- Accumulated customer feedback for product research and development.- Multitasked in fast paced environment with high volume communications.Shutterstock is an e-commerce content company. In 2013 it had 900K active paying customers with a 236 millions in revenue. They are present in over 150 countries with Headquarters in Berlin, Chicago, Denver, London, and San Francisco. Show less

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  Elsevier

  May 2015 - Dec 2018

  Sales Account Manager

  As an Sales Account Manager for Reed Elsevier, I offered cloud-based solutions to universities and government agencies to empower their researchers to increase output and performance. Helping Universities to rise in ranking, gain grants and funding. Assisted Government agencies to deal with budget needs/constraints and justifying their spending. Created an environment where advancement of science can foster. Reed Elsevier is an Anglo-Dutch multinational analytics and information company co-headquartered in London, United Kingdom and Amsterdam, Netherlands. It operates in the science, medical, legal, risk, marketing, financial, and business sectors. Show less

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  Koonsultants

  Jan 2019 - Jun 2021

  Founder

  Assignments: -Country Sales Manager Nordics for Reprintsdesk.com (1st Jan 2019- present)After helping Governmental and Academic researchers at Elsevier, I am now responsible for Corporate Pharma Researchers in the Nordics.-Consultant for Heinemann Duty Free (pending)Consultant on high class liquor and cigars targeting the Chinese market.- Trainer for Workshops on spirits and pairings.

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  Reprints Desk

  Jan 2019 - May 2020

  Country Sales Manager Nordics

  Helping researchers in Pharma & Biotechnic be more efficient, cost-effective and compliant.

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  Elsevier

  May 2020 - now

  Customer Success Manager Benelux, UK South & Ireland