Muhammad Adnan Raza

Experience

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  Sui Northern Gas Training Institute

  Jun 2022 - Aug 2022

  Internship Trainee

  I have completed my 6 weeks Internship at Sui Northern Gas pipelines Limited (SNGPL).

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  Softogix International

  Apr 2023 - May 2024

  Customer Sales Representative | Data Analyst

  IT & E-Commerce companyWorking on* Amazon* ebay* shopify* etsy* Walmart

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  Ibex

  May 2024 - Oct 2024

  Customer Support Executive

  As a Customer Support Executive for the Total Parco campaign, I efficiently managed B2B customer interactions and fuel station operations using SAP software. My responsibilities included delivering critical information related to fuel orders, financial details, and monthly statements, as well as managing lubricant orders and their statuses for business clients. I also facilitated the handling of customer complaints, ensuring smooth resolution of issues concerning station performance, behavior, and fuel quality. Through my role, I ensured that clients received timely and accurate service, contributing to the overall customer satisfaction and operational efficiency of Total Parco. Show less

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  Quantum Labz

  Aug 2024 - now

  E-Commerce Specialist

  As a dedicated E-commerce Specialist, I excel in driving online sales and enhancing customer experiences across major platforms like Amazon, eBay, Etsy, Walmart, and TikTok Shop. My expertise spans end-to-end e-commerce operations, including product merchandising, digital marketing, and conversion rate optimization. I am passionate about leveraging analytics and innovative strategies to boost traffic, increase revenue, and scale businesses in the competitive online marketplace. My goal is to help brands thrive by creating seamless, engaging, and profitable shopping experiences on these key platforms. Show less

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  ACCU

  Oct 2024 - now

  As a Quality Control Engineer at ACCU Group, I worked on my first project involving the detection of leakage in DMCU (Drive Motor Control Unit) and DHT (Dedicated Hybrid Transmission) units of Haval hybrid vehicles. I applied advanced testing methodologies and precision measurement tools to identify and address leakage issues while maintaining strict compliance with quality standards and safety protocols. Collaborating with cross-functional teams, I conducted root cause analyses and implemented effective corrective actions, enhancing vehicle reliability and optimizing hybrid system performance. This experience reinforced my expertise in quality control processes and fueled my commitment to achieving operational excellence. Show less As an Inspection Engineer at ACCU Group, I had the opportunity to work on my first project involving the detection of leakage in DMCU (Drive Motor Control Unit) and DHT (Dedicated Hybrid Transmission) units of Haval hybrid vehicles. I utilized advanced testing methodologies and precision tools to identify and resolve leakage issues while ensuring strict adherence to quality standards and safety protocols. Collaborating closely with cross-functional teams, I focused on root cause analysis and implemented effective corrective measures, contributing to improved vehicle reliability and optimized hybrid system performance. This experience has strengthened my expertise in quality assurance and control, further fueling my passion for delivering operational excellence. Show less

  • Quality Control Engineer

    Dec 2024 - now

  • Inspection Engineer

    Oct 2024 - now