James Heraghty

Experience

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  Paraco

  Oct 1986 - Jul 2009

  Business Manager

  Managed $5.6 M budget, 43 employees, 24 diesel fleet vehicles, and 330,000 gallon hazardous materials facility. Controlled all aspects of the branch including daily operations, fleet utilization and maintenance, product inventory, equipment purchasing, office and field service staff training and supervision, A/P, A/R, payroll. Handled budgets including monthly, quarterly and yearly costs and estimates. Enforced all company policies including Quality, Health Safety & Environmental (QHS&E), Drug and Alcohol, and Standard Operating Procedures. Administered and supervised safety program, safety and operations training and drug policy screening.• Developed and implemented plans for facility modernization and expansion, such as equipment purchase, safety upgrades, changes in plant configuration and structural design• Monitored the efficiency of operations in terms of operating and production costs, earnings potential, budget controls, and trends within the industry. Reported this information to members of the executive management team• Demonstrated success by accelerating growth and generating substantial profits in an environmentally diverse business climate. Show less

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  Pulver Gas Service

  Feb 2011 - Aug 2012

  Plant/Fleet Manager

  Responsible for the safety, maintenance and efficiency of plant, Fleet and Rail Car unloading operations.

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  Suburban Propane

  Aug 2012 - Jun 2014

  PLANT OPERATIONS MANAGER

  Administrated $3.5 M budget, 17 employees, 30 diesel fleet vehicles and 2 – 60,000 gallon hazardous materials facilities. Directed operations for a national retail propane supplier, collaborating in a union environment, to provide quality products and services for an affluent and demanding marketplace. Comprehensively managed all facets of the business. Supervised fleet operations, implemented successful maintenance program, reduced vehicle downtime, maximized fleet efficiency and route productivity. Maintained vigilant compliance to N.Y. D.O.T and F.M.C.S.R. governmental regulations.Responsible for all repair and maintenance of operational equipment, buildings and grounds. Consistently adherent to budgetary goals, with diligent attention to company safety procedures, N.Y. State requirements, and OSHA regulations. Directly accountable for the preservation and maintenance of all critical documents required by local, state and federal governments. This included safety permits, repair and inspection records, vehicle titles, and insurance identification forms. Provided daily supervision of day – to - day operations, in a hazardous materials work environment. Show less

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  Pine Aire Truck Service, Inc.

  Jun 2014 - Jul 2016

  Service Writer - L.P. Specialist

  Lead Service Advisor for a Medium & Heavy Duty Truck Repair Service Facility. Licensed by N.Y. State as a Heavy Vehicle & Diesel Emissions Inspection Station, specializing in engine diagnostic & LPG repair services. Duties include greeting repair shop customers to determine truck needs, discuss critical needed repairs & services. Review previous vehicle history & prepare assessment reports. Explain in familiar terms, the proposed plan of action for repairs. Prepare & provide an estimate of repair costs, address customer’s questions & concerns, discuss & suggest recommended services. Provide customers with an accurate time frame for completion of repairs. Identify & resolve issues to prevent repair delays. Communicate frequently with repair technicians & periodically update customer in a timely manner as repairs progress. Discuss & recommend future preventative maintenance services to avoid vehicle breakdowns & reduce unforeseen repair costs. Perform customer follow-up contact to ensure customer satisfaction. Maintain customer retention thru frequent phone and email contact for scheduled services & inspections. Identify possible violations and assist customers, to help remain in compliance with Dept. of Transportation Regulations. Show less

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  Team JDC

  Nov 2016 - Aug 2017

  Operations Manager

  Direct and coordinate activities of service department, control production, pricing, sales, and distribution of products. Manage staff, preparing work schedules and assigning specific duties.Review financial statements, sales and service repair reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Establish and implement departmental policies, goals, objectives, and procedures, conferring with production crew, staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, oversee and adjust personnel processes. Monitor businesses and agencies to ensure that they efficiently and effectively provided needed services while staying within budgetary limits. Oversee activities directly related to supplying products or providing services. Direct and coordinate organization's financial and budget activities to increase operational efficiency, maximize asset investments, and increase productivity. Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Show less

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  North Shore Bottled Gas, Inc.

  Dec 2018 - now

  Operations Manager