Gregory Mayer

Gregory Mayer

Followers of Gregory Mayer353 followers
location of Gregory MayerCharlotte, North Carolina, United States

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  • Timeline

  • About me

    Technical Support Team Lead, Sr Technical Support Specialist @ Ekos

  • Education

    • Broward College

      -
      Associate's degree Computer Engineering
  • Experience

    • Apple

      Jun 2011 - Aug 2021

      My job position at Apple requires me to have good customer service skills, along with having the ability to deliver sessions to groups of customers who are trying to get more out of their apple products. The second aspect of my position requires me to be knowledgeable about my companies products, as well as other companies products, to be able to provide the best possible solution.

      • Creative Pro: Coding & Gaming

        Feb 2019 - Aug 2021
      • Genius

        Sept 2013 - Apr 2019
      • Service Specialist

        Jun 2012 - Oct 2013
      • Product Specialist

        Jun 2011 - Jun 2012
    • Ekos

      Aug 2021 - now
      • Technical Support Team Lead, Sr. Technical Support Specialist

        Mar 2024 - now
      • Senior Technical Support Specialist

        Apr 2023 - Mar 2024
      • Technical Support Specialist

        Aug 2021 - Apr 2023
  • Licenses & Certifications

    • Apple Certified Macintosh Technician (ACMT)

      Apple
      Oct 2013
    • Apple Certified MacOS Technician

      Apple
      Oct 2013
    • Apple Certified iOS Technician

      Apple
      Jun 2012