Gregory Williams

Experience

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  Boeing

  Apr 1986 - Jun 2000

  Develop strategies and architecture plans to meet client requirements. Manage capital budget and operating expenditures, client services, vendor relationships and direct teams responsible for operations, engineering, and technical support of large national video conferencing network. Scope of responsibilities extended to directing operations staff of 54 professionals, 120 video rooms, and sixteen (16) classified and unclassified multipoint conferencing bridges on dedicated T1 and ISDN PRI networks; help desk, design engineering, product evaluation and testing, break/fix support and maintenance. Design and construct nationwide executive briefing centers and multimedia audiovisual rooms for large commercial aerospace, defense and space programs with state-of-the-art video conferencing technology and advanced encryption capability including the International Space Station, Joint Strike Fighter, and F22 Raptor Programs. Selected by executive management to strategic outsourcing negotiations team and led transition of video service people, processes and tools to IBM. Successfully led synergy and cost containment project savings $1M. Show less Manage large-scale, distributed and classified computer centers and communication networks for Missiles and Space Division. Scope of responsibilities included IBM, Digital Equipment Corporation (DEC) and Hewlett-Packard (HP) technical support services, systems administration, equipment operations, help desk, data center facilities management, disaster recovery and preparedness and print distribution. Led data center modernization projects including installation, test and deployment of computing servers and networking infrastructure (e.g. Fiber and Broadband). Successfully completed projects to relocate data center to new division headquarters building on time, within budget and without service disruption. Actively participated on industry advisory panels for new and emerging video conferencing and data collaboration technology. Staff of 17 and $500K budget responsibility. Show less

  • Video Program Manager, Manager of Networking Services

    Jun 1997 - Jun 2000

  • Manager of Technical Services/Data Center Operations

    Apr 1986 - Jun 1997
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  IBM

  Feb 2000 - Jan 2001

  Consulting IT Specialist Manager

  Manage global video service delivery, architecture, and product development on strategic outsourcing accounts. Direct high-performance professionals and maintain client relationships by identifying project requirements and resources, developing solution alternatives, selecting delivery methods, contract negotiations, and project implementation. Successfully delivered global voice and video projects on-time and within budget. Responsible for integration of IBM service management processes and methods on Boeing account. Show less

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  IBM

  Feb 2001 - Feb 2008

  Technical Solutions Architect

  Overall technical responsibility for the success, the solution construction, implementation and system integration of telecommunication and converged communications technology, with specific emphasis on voice and video over IP, data networking, unified communications, IP video telephony, voice premise equipment, and managed video network services. Scope of responsibility includes the delivery of new and complex high quality solutions to clients in response to varying business requirements. Additional responsibilities include technical solution development, cost case development, producing cost effective IT solutions, selecting methodologies, tools and solution components employed on telecommunications and networking solutions for clients; leading negotiations with engagement partners and team members to define and achieve project goals and strategies and identifying opportunities of future business. Show less

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  AT&T

  Feb 2008 - now

  Technical Consultant

  As part of the AT&T Global Operations and Services, the position provides technical sales support to ensure successful integration and implementation of AT&T IP telephony, TDM, unified communications and underlying transport products and services. Primary role is positioning, architecting, and delivering service solutions for IBM and IBM’s strategic customers. Consults on complex technical issues and provide technical expertise on highly complex solutions, and problems with the sales team. In the position, understand, develop, and deliver complex systems/applications solutions to IBM and IBM’s strategic customers. Technical Consultant position requires seasoned in-depth knowledge of technical solution architect functional and process area and is considered a subject matter expert. As Technical Consultant create recommendations, and implement new methods, techniques, and /or procedures for complex cloud, premise and hybrid IP telephony and unified communication solutions. Engage in development of bid and pricing strategy in conjunction and product management. Viewed as mentor and coach to the global Technical Solution Architect team. Lead Technical Solution Architect on largest cloud-based IP telephony and unified communication contract for AT&T. Consulting on the development of service management model to manage and deliver Cisco HCS to IBM. Solution design of AT&T’s BVOIP IPFLEX and IT Toll Free service for IBM connecting Cisco, Avaya, Siemens and Oracle devices to their internal IP voice services over its MPLS/AVPN infrastructure. Show less