Ghassen Ben Hamida

Experience

• 

  Mediterranean Institute Of Technology - MEDTECH

  Jan 2014 - Jan 2016

  IT Deputy Manager

  - Spearheaded the development of IT infrastructure for a new university campus, establishing a critical foundation for integrated system deployment.- Implemented IT project plans within budget, designed infrastructure, and prepared RFPs, creating costing models and implementation strategies.- Served as escalation point for resolving support issues, driving resolution of technical support challenges, and sharing best practices enhancing support quality.- Identified critical data and systems for backup and disaster recovery measures to ensure high availability.- Managed IT network and infrastructure across 4 sites, ensuring effi cient clustering, networking, and storage.- Managed website projects end-to-end, troubleshooting issues and confi guring tools for successful deployment. Show less

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  SMU - South Mediterranean University (MSB- MedTech-LCI)

  Jan 2016 - Dec 2023

  IT Project Manager

  - Led strategy development and execution, establishing key performance indicators and roadmaps for ICT projects, including cloud computing, ERP, and digital transformation initiatives.- Led a multidisciplinary IT team in implementing innovative solutions, ensuring alignment with business and IT objectives.- Presented progress updates and insights to senior management, forecasting requirements, and monitoring infrastructure effectiveness.- Oversaw full lifecycle management of various IT solutions, including development, maintenance, and support.- Led application confi guration, system integration, and testing across multiple platforms.- Conducted IT infrastructure audits, identifi ed security vulnerabilities, and devised strategies to enhance network security and prevent system failures.- Built and maintained business relationships by defi ning technical requirements, collaborating with department heads, and designing solution integrations for transformational projects.- Implemented risk management and mitigation practices safeguarding business processes, technology, and resources.- Streamlined IT operations documentation, including policies, procedures, and disaster recovery plans, and technical reports to ensure consistency and effi ciency. Show less

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  Prime Minister's Office - UAE

  Aug 2024 - now

  Project Manager, Government Smart Services