Shivali Sharma

Experience

• 

  BYJU'S (Think & Learn Pvt. Ltd.)

  Feb 2016 - Jul 2018

  - Coordinate promotional events to boost product visibility- Manage sales campaigns in Leadsquared- Facilitate product discussions with stakeholders- Maintain project documentation- Prepare and analyze data reports

  • Project Program Coordinator

    Jul 2016 - Jul 2018

  • Intern

    Feb 2016 - Jun 2016
• 

  Unacademy

  Aug 2018 - May 2021

  - This promotion gave me the opportunity to work closely with senior leaders. My primary responsibility was to increase category revenue by addressing process inefficiencies.- I engaged in brainstorming sessions with diverse stakeholders to gain an in-depth understanding of our business processes. Collaborating with product managers, we initiated improvements that resulted in a ~23% reduction in delivery time.- Additionally, I oversaw a team of 13 Relationship Managers (RMs) as direct reports. My responsibilities included providing support in their daily tasks, such as educator training and conducting live courses on the platform.- Through collaborative efforts within my team, we developed plans to address challenges and effectively managed over 1900 educators on the platform. Show less - In this role, I provided assistance to the HR department and team manager, facilitating the recruitment of four associates, thereby contributing to business growth through revenue operations. I also held the responsibility of training these associates to effectively prioritize and execute their daily tasks with excellence.- I got an opportunity to work directly with an Operations Director on a project aimed at enhancing organizational processes, which resulted in improved quality, productivity, and efficiency. Show less

  • Manager - Business Operations

    Oct 2020 - May 2021

  • Associate Manager - Business Operations

    Apr 2020 - Sept 2020

  • Senior Executive - Content Operations

    Aug 2019 - Apr 2020

  • Relationship Manager

    Aug 2018 - Aug 2019
• 

  ABP Group

  Jun 2021 - Oct 2022

  Project Manager

  - Collaborated closely with both internal and external stakeholders to define the project scope for creating an academic quiz platform.- Successfully recruited, trained, and supervised a team of 6 members spanning content development, business development, customer support, and product management.- Provided essential support to the Product Development team, collaborating with Business Analysts and UI/UX designers to shape the user experience.- Monitored project progress during the Proof of Concept (POC) phase and resolved challenges across various areas.- Additionally, I was responsible for data reporting to senior management and for implementing their operational decisions. Show less

• 

  Springer Nature

  Nov 2022 - now

  Project Manager

  I am responsible for project managing the implementation of strategic initiatives supporting Springer Nature's Research Solution division. I lead and drive the execution of projects that contribute to the growth and success of our solutions. This involves collaborating with colleagues across Springer Nature and Research Square company, and regularly presenting findings to key stakeholders in a coherent format.