Ralf Schmies

Ralf Schmies

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location of Ralf SchmiesCologne Bonn Region

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  • Timeline

  • About me

    Retired

  • Education

    • Fachhochschule Südwestfalen

      1985 - 1989
      Engineer Communication Technology
  • Experience

    • Bull

      Jan 1989 - Jan 1998

      Presales support consultant for Unix/AIX and HACMP systems in charge of designing and implementing large system configurations in an high availability environment, especially for SAP R/3 systems. Teaching clients and technical support employees in Unix /AIX basics and advanced, Administration, TCP/IP networking, Unix tuning and kernel internals

      • PreSales Support Manager

        Jan 1996 - Jan 1998
      • Technical Instructor for UNIX

        Jan 1989 - Jan 1996
    • Rhône-Poulenc Rorer

      Jan 1998 - Jan 1999
      Document Management Administrator
    • AXA Technology Services

      Oct 1999 - Dec 2005

      Responsible for the management of the infrastructure standardization process of AXA Tech. Coordinating the standardization initiatives and involving local and global Technical Service departments and Technology Managers accross 8 countriesActing as the AXA Tech representative in the AXA Group IT Standardization Board to promote AXA Tech’s infrastructure strategy and its standardization efforts Managed the design, infrastructure, equipment selection and installation of a scalable and high available internet access environment for about 13500 employees and established the infrastructure for a reliable e-business environment

      • Head of CTO Office for Architecture & Planning

        Apr 2003 - Dec 2005
      • Security and Network Expert

        Oct 1999 - Mar 2003
    • AXA

      Jan 2006 - Dec 2021

      As Head of Business Relationship Management ensure implementation of methodologies, acknowledged tools and best practices within the Client Office teams. Expand and harmonize commercial standards, use benchmarking methods and define selling practices and pricing modes, common selling proposals.Managing a team of 12 Senior Account Managers in 11 different countries in matrix management.AXA Tech is a global organization that brings the IT Infrastructure capabilities of the AXA Companies under a single management structure. The mission of AXA Tech is “to deliver the right quality and security of IT infrastructure services to meet the needs of our clients at the right price”.A key organizational focus has been identified to provide robust Commercial Service capabilities that enable AXA Tech to behave with the same commercial disciplines and maturity that outsourcing vendors provide to their customers. These include Account Management, Pricing/Billing, Benchmarking, Service Catalogues, and Service Level Management. Show less Drive the worldwide strategic planning process with the CEO and Executive Leadership Team (ELT) of AXA Tech to develop and document the three year strategic plan.Ensure that appropriate key performance indicators are derived from the Strategic Plan and are translated into overall company objectives and cascaded into business unit operating plans, regional target letters and the individual scorecards of the AXA Technology Services management team (about 120 -150 managers in 15 countries) Accountable for the strategy process and responsible to build multi-year strategic plans and their break down in operational execution plans including objectives settings for the senior management team of the company in 10 countries. Responsible for the governance with internal and external stakeholders including the Board of Directors and the Audit Committee.Established cross country project portfolio & processes to manage global execution of technology and efficiency programs across multiple data center locations and over 10 different countries.Responsible for a team of 8 - 15 project & program managers in charge of implementing and executing cross-country programs Show less

      • Head of Global Partnership Office

        Jun 2011 - Dec 2021
      • Program Director Large Infrastructure Projects

        Jul 2010 - May 2011
      • Director Strategic Planning and Corporate Governance

        Jan 2006 - Jun 2010
    • AXA Group Operations

      Jan 2021 - Dec 2021
      Program Director - Global Shared Services Center setup

      Drive the setup of the AXA Group Operations IT Services Global Shared Services Center

    • Private

      Dec 2021 - now
      Retired
  • Licenses & Certifications

    • Financial Management

      IMD Business School
      Jan 2013
    • Do you speak Digital?

      General Assembly
      Jan 2015