Muhammad Mazher Akram

Experience

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  National Pipe

  Jul 2008 - Nov 2012

  IT Assistant and Administrator

  • Producing reports for senior management.• Monitoring IT user accounts.• Maintain stock of IT equipment.• Printing & Scanning of documents.• Installation of windows and software in computers.

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  Bismillah the Haq Academy

  Jan 2011 - Dec 2017

  Accountant and Assistant Administrator

  • Producing reports for senior management.• Monitor accounts records.• Maintain Discipline.• Maintain Teacher Attendance.• Conduct Parents Teacher meeting.• Conduct Academy meeting.

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  RYK MILLS LIMITED (Sugar Mill)

  Jan 2013 - Jan 2014

  SALES OFFICER & COORDINATOR

  • Organizing sales visits• Demonstrating and presenting products• Establishing new business• Maintaining accurate records• Attending trade exhibitions, conferences and meetings• Reviewing sales performance

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  TPL Trakker Ltd.

  Oct 2014 - now

  Junior Manager Sale Support at TPL Trakker Ltd.

  • Compile and analyze data over time to forecast sales trends.• Review past sales data to determine trends in productivity.• Prepare Sale Budget for Fiscal year. • Prepare accurate reports using data from internal and external sources.• Providing actionable insights to guide the sales and marketing teams.• Gather and analyze data in order to understand problems and address them proactively.• Monitoring and analyzing competitive activity, customer, and market trends.• Providing actionable insights to guide the sales and marketing teams.• Contributing to the development of sales plans and objectives.• Monitoring and evaluating sales performance.• Forecasting demand, revenue, and expenses.• Communicate with management team regularly.• Providing After Sale Support (KAM) to Major Corporate clients.• Supervising Regional Sale Coordinators. • Prepare monthly commission sheets of Regional Sales team. • Using Jira & CRM.• Co-ordinate with all Non FIG & FIG customers (Bank & Insurance Companies) and arrange Trakker installation. • Preparing daily Retail & Cooperate client ale Report of Regions and send to senior management.• Providing backup support to Sale Team regarding issue queries of his Retail & Cooperate Clients and Co-ordinate with concerns department for solution timely.• Maintaining all MOUs and Agreements of Cooperate customers, copy it and send original to Head office. • Provide all kind of support to Sale team regarding any departments (Like Admin, IT, Finance, Technical & Head office). Show less

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  Doctors Lounge

  Apr 2022 - Sept 2023

  Operations Manager

  • Ensure all operations are carried on in an appropriate, cost-effective way.• Improve operational management systems, processes and best practices.• Purchase materials, plan inventory and oversee warehouse efficiency.• Formulate strategic and operational objectives.• Examine financial data and use them to improve profitability.• Manage budgets and forecasts.• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.• Develop, implement, and maintain quality assurance protocols.• Recruit, train and supervise staff.• Find ways to increase quality of customer service.• Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.• Define and refine workflow and procedures.• Manage the customer experience and supportability function.• Lead and own all strategy, marketing, project management efforts, and marketplace efficiency, sales, and account management activities.• Track staffing requirements, hiring new employees as needed.• Conduct budget reviews and report cost plans to upper management.• Ensure that operational activities remain on time and within budget. Show less