Erin Thomason

Experience

• 

  The Fighting Arts Academy

  Jul 2007 - Jun 2015

  Business Manager

  Business manager. All billing and customer service issues, while supporting the owner in an administrative capacity. Responsible for all Human Resources including Recruiting and contract negotiation. Trained employees in high level service and sales. Responsible for Business Development. Designed and implemented marketing efforts and community event planning. B2B and networking. Web management.

• 

  TD

  Jun 2008 - Apr 2010

  Teller

  Assisted customers with all financial transactions. Took credit and loan applications and opened savings, checking, and CD accounts. Strong emphasis on sales and customer service.

• 

  Exit New Options Real Estate

  Jan 2013 - Jul 2013

  Real Estate Agent

  Residential Sales, Purchase, and Leasing

• 

  Citizens Bank

  Jul 2015 - Sept 2017

   Assist colleagues in achieving their developmental goals and career aspirations  Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results.  Partner with the Branch Manager to promote mentor and coach staff to achieve sales success.  Assist in breaking down quarterly goals to weekly sales goals for branch sales staff.  Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits.  Manage and ensure customer issues and questions are addressed to a satisfactory resolution. Show less

  • Branch Manager

    Nov 2015 - Sept 2017

  • Assistant Branch Manager

    Jul 2015 - Nov 2015
• 

  Clinton Savings Bank

  Sept 2017 - Nov 2018

  Branch Manager

  Banking and Management professional focused on helping people and building relationships with personal and business customers in my community. Experience in Account Management and Client Prospecting. Also responsible for Budgeting and Revenue Planning.

• 

  Ross Mortgage Company

  Jun 2019 - Mar 2020

  Business Development Manager

  Helped Roll Out New Corporate Benefits Program. Established New Consumer and B2B Relationships To Grow Company Revenue and Create New Earning Opportunities For Loan Officers. Increased Brand Exposure Through Community Involvement And Support.

• 

  Berkshire Bank

  Jun 2021 - Aug 2022

  Vice President Relationship Manager
• 

  Easterseals Massachusetts

  Aug 2021 - Aug 2022

  Board Member
• 

  YPWA Worcester

  May 2022 - now

  Member
• 

  Entrepreneurship for All (EforAll)

  May 2022 - Jun 2023

  Mentor

  Guide new entrepreneurs through the process of turning their idea into a growing business.

• 

  Community Foundation of North Central Massachusetts

  Aug 2022 - now

  Director of Philanthropy

  Cultivate relationships that lead to growth in Community Foundation philanthropic assets, help to promote charitable giving in the North Central Massachusetts region and help philanthropists maximize their impact on the communities and causes they care about.

• 

  Clinton Area Chamber of Commerce

  Mar 2024 - now

  Board Member