Heba Farouk

Experience

• 

  IQ Kuwait, Wataniya United Group Brockerage Company, International Financial Brokerage Group

  Dec 2010 - May 2013

  Senior Sales Account Executive

  Managing accounts & giving consultation on operating issues, Delivering innovative & strategic presentations, Following up with client at all stages of the account's life, Discussing with clients their objectives of joining the market, Presenting the company's business for institutions or individuals, indoor & outdoor, Maintaining & developing relationships with existing clients keeping their interest, inperson, via telephone calls & emails, Providing clients with ultimate servicing to insure their satisfaction, Working with sales executives to brief the client's needs & budget, Account opening negotiations & closing deals, Reporting the progress of each account monthly, Creating new convenient 'pitches' to win new business, Providing clients with one-to-one training, introducing markets & trading their products, Updating existing clients with new promotions & events, Leading a team of sales executives, Creating detailed proposal for sales executives to meet prospects, Mentoring sales executives’ meetings with prospects. Show less

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  Abdul Rahman Al-Bisher & Zaid Al-Kazemi Company

  Jan 2014 - now

  Liaise with clients’ Project Managers, Consultants & Contractors throughout the lifecycle of the project,Ensure clients’ needs are met in a timely & cost effective manner,Interact with customers’ day-to-day concerns,Communicate effectively & accurately relevant project information to the stakeholders,Track & manage contemplated change notices & changing orders in the database,Coordinate meetings with project stakeholders,Attend meetings & assist with determination of project requirements,Formulate & distribute minutes of meeting,Prepare project organization & communication charts,Maintain Contract Execution Tracking Log,Follow-up the progress & quality of work being performed by engineering office(s),Support & mentor engineers’ request for quotation of local purchased material,Ensure all custom clearance documents are available for operations,Follow-up the order flow process & manage the inbound/outbound warehouse traffic,Address problems with order flow, manufacturing schedules or shipping delays,Assist the PM in the review of Contractor quotations,Plan & co-ordinate transportation of equipment, Monitor the timeframe of project delivery schedules,Contact shipping agencies’ for pickups, Manage cash expenditures for instant local market purchase,Arrange payments for local suppliers & sub-contractors,Follow-up internal/external accounts department for received & released payments,Ensure all required project close-out documents are obtained,Keep the Project Manager & others informed about project status,Develop project strategies,Comply with & ensure that Company policies & procedures in place are followed. Show less

  • Assistant Manager - Operations

    Mar 2019 - now

  • Project Coordinator

    Jan 2014 - Feb 2019