Jansen Ng

Jansen Ng

Network Support Assistant

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  • Timeline

  • About me

    Senior Manager, Demand & Delivery Management at M1 Limited | CSM®

  • Education

    • Assumption English School

      1997 - 2000
      GCE N Level
    • University of Newcastle

      2006 - 2007
      Bachelor of Applied Information Technology Information Technology
    • NCC Education

      2004 - 2005
      Advance Diploma in Information Technology Information Technology
    • NCC Education

      2001 - 2002
      Diploma in Information Technology Information Technology
  • Experience

    • VRnet

      Jul 2006 - Aug 2006
      Network Support Assistant

      Assistant to system administrator, base in Credit Trade - SGX building. Daily checks for all servers and provide support to user in terms of trading phone faulty to retrieving of voice data for proof.

    • XM Asia Pacific

      May 2007 - May 2009
      Associate Rich Media Developer

      Develop static and interactive sites in html and flash.Was an account developer lead for Nokia Asia and Tiger Airways, which does QC of work and suggestion of ideas as to implement different campaign and development work.Work closely with vendors and making sure development work is done compliant with standards and rules.Develop eDMs compliance with multiple blasting tools and email client, such as Gmail, Lotus, Hotmail, Outlook etc.Have helped out a few sites for other clients i.e. HSBC, Hewlett Packard, Nippon Paint, DKNY, DBS, Malaysia Airlines, Royal Caribbean, Singapore Tourism Board and MasterCard. Show less

    • NG Delights

      Jun 2009 - Oct 2009
      Owner

      I’m the business owner of this Food and Beverage Company; dealing with food stuff and currently the business is on hiatus mode.We specialize in traditional chui kueh and assorted chinese and nonya kueh.We are featured in Popular Holdings Food Guide 3 Singapore, which is launch in December 2009 Book Festival Singapore.

    • Wunderman

      Nov 2009 - Jan 2012
      Digital Producer

      Coordinate Nokia SEAP (nokia-asia) market, which ensure that all updates given by client are updated to the Brand site and also for Nokia SEAP campaigns execution and toolkit to be used by countries.Coordinate in-house developers/designers to ensure brief is done with desire changes and accordance to timeline provided.Provide support to developer, such as guidance on different task and consulting to the developer if they face problem in-terms of developing work and assets.Does developing works, minimal creative, minimal analytics, whenever required.Help provide ideas to the quality assurance team and efficiency to avoid errors. Creating guidelines to the developers such as how tagging should be implemented and check.Beside dealing with Nokia, also help maintain weekly game updates for XBOX. Show less

    • Luxus

      Feb 2012 - Feb 2013
      Project and Community Manager

      Managing projects various from mobile/desktop site, mobile applications, video shoots and events. Also support clients on managing social site such as Facebook pages and YouTube pages.Work along with different parties, such as in-house developers/designers, external vendor and client’s internal department on strategy marketing/procurement/IT security issues and provide knowledgeable understanding to the project.Participating in pitches and concept planning base on clients KPI and objectives. As well on some technical advising role to the team. Also collaborating with vendors on joint pitches to provide digital solutions and ideas.Project manage in all levels, which include creating cost estimates, seeking vendor costs, negotiation of cost to various parties, planning of project timeline, creating function specifications, test cases, and application & user flow, which also includes client servicing. Show less

    • Ignite Digital Singapore

      Feb 2013 - Mar 2015
      Senior Project and Community Manager

      Managing projects various from mobile/desktop site, mobile applications, video shoots and events. Also support clients on managing social site such as Facebook pages and YouTube pages.Work along with different parties, such as in-house developers/designers, external vendor and client’s internal department on strategy marketing/procurement/IT security issues and provide knowledgeable understanding to the project.Participating in pitches and concept planning base on clients KPI and objectives. As well on some technical advising role to the team. Also collaborating with vendors on joint pitches to provide digital solutions and ideas.Project manage in all levels, which include creating cost estimates, seeking vendor costs, negotiation of cost to various parties, planning of project timeline, creating function specifications, test cases, and application & user flow, which also includes client servicing. Show less

    • The Secret Little Agency

      Mar 2015 - Feb 2017
      Digital Producer
    • VMLY&R Asia

      Mar 2017 - Sept 2018
      Project and Client Engagement Manager
    • Ascentis Private Limited

      Sept 2018 - Apr 2019
      Project Manager
    • Eg+ worldwide

      Apr 2019 - Mar 2022
      • Senior Project Manager

        Feb 2020 - Mar 2022
      • Senior Account Manager

        Apr 2019 - Jan 2020
    • M1 Limited

      Mar 2022 - now
      • Senior Manager, Demand & Delivery Management

        Mar 2025 - now
      • Senior Delivery Manager

        Jan 2024 - Feb 2025
      • Delivery Manager

        Mar 2022 - Dec 2023
  • Licenses & Certifications

    • Studio Basics

      Google
      Jun 2020
    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Jan 2023
      View certificate certificate