Federico Torres

Experience

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  Parra Cortijo & Asociados

  Oct 2015 - Feb 2017

  Telephone pollseter

  My work consisted of taking surveys and making customer service's quality control's telephone tapping. The information I got was used in the marketing strategy of Technology Companies.In this work experience I learned basic concepts of Marketing such as "NPS" and "Mistery Shoper".

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  Distribuidora Márquez S.R.L.

  Dec 2018 - Oct 2020

  Employee at a wholesale distributor

  Customer service, billing and incoming and outgoing merchandise control.

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  Fede Torres

  Jun 2020 - Dec 2023

  Social Media Manager

  ✔️Tasks performed:Social Media Marketing Plan - StrategyMonthly planningContent creation (idea and writing)Image and video editingPostingMetrics analysis✔️Currently managed accounts on Instagram:@dmbazargourmet @arboltecno @lamercedballester✔️Currently managed accounts on TikTok:@dmbazargourmet✔️Previously managed accounts on Instagram and Facebook:@eldorado.pescaderia @west.web.argentina @corodegarage @tiendavintashh✔️Management of YouTube channel "Soy Fede Torres"+18k views+890 hours of watch time+530 subscribers Show less

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  Pho Bar Restaurant

  Oct 2023 - Mar 2025

  Restaurant Floor Manager

  Recruitment, training, and employee managementInventory and supply managementCustomer service and conflict resolution