Silvia Pavlovic

Experience

• 

  Gi Group

  Nov 2011 - Apr 2012

  HR Assistant at Gi Group - employment agency

  As part of the biggest employment agencies in Northern Italy I was responsible for the management of all the recruitment front-office activities.

• 

  Camera di Commercio di Trieste

  Mar 2012 - Feb 2013

  Assistant in Mediation

  Front-office consultation services during mediation/alternative dispute resolution methods (ADR)

• 

  European Commission, DG Translation

  Mar 2013 - Jul 2013

  Terminology Consultant Blue Book
• 

  European Commission -DG Human Resources

  Aug 2013 - Oct 2013

  Liaison Trainee

  Provided full onboarding support to new joining European Commission trainees

• 

  Temenos

  Nov 2013 - Dec 2023

  Directed Customer Success leaders in defining the role of Customer Success Manager and its value to customers and the company Strategically led HR initiatives tailored to meet the unique needs of diverse countries and cultures while the regions where undergoing business and management changes. Led comprehensive HR management for a workforce exceeding 300 employees across multiple regions, driving a robust, high-performance culture through accurately crafted HR strategies. Facilitated company expansion into various markets, among which the European Nordics market establishing the Denmark office in an extremely short timeframe of 2 months while ensuring alignment with client needs. Served internally and externally as HR point of contact for Benelux, Nordics, and Eastern Europe Provided a full HR support for the entities across Europe

  • Customer Success Operations Lead

    Aug 2023 - Dec 2023

  • Senior HR Manager Central and Latin America / Senior People Lead Americas

    Feb 2019 - Dec 2023

  • HR Manager Nordics, Benelux and Eastern Europe

    Jul 2018 - Feb 2019

  • Senior HR Advisor

    Oct 2015 - Jun 2018

  • HR Advisor

    Jan 2015 - Sept 2015

  • HR Assistant

    Nov 2013 - Dec 2014