
Timeline
About me
People Growth Advocate | New Markets Strategist | Cultural Diversity, Continuous Learning, AI Enthusiast |
Education

Faculty of law, trieste italy - european and international studies
2009 - 2011Master’s degree - european, international and comparative legal studies european law, international private and pubblic law, italian civil and penal law,Thesis: Employment law - Parental Leave in Europe and Croatia, similarities and differences I participated in various moot courts where I took part in simulated court proceedings, that included drafting briefs and memorials and participating in oral dissertations.Grade: 108/110

Faculty of law, trieste
2005 - 2009Bachelor of laws (llb) - european and international trade lawyers curriculum civil and penal italian law, european union law, law of navigation and transports, 105/110Activities and Societies: Moot Court in Penal Law and International studies
Experience

Gi group
Nov 2011 - Apr 2012Hr assistant at gi group - employment agencyAs part of the biggest employment agencies in Northern Italy I was responsible for the management of all the recruitment front-office activities.

Camera di commercio di trieste
Mar 2012 - Feb 2013Assistant in mediationFront-office consultation services during mediation/alternative dispute resolution methods (ADR)

European commission, dg translation
Mar 2013 - Jul 2013Terminology consultant blue book
European commission -dg human resources
Aug 2013 - Oct 2013Liaison traineeProvided full onboarding support to new joining European Commission trainees

Temenos
Nov 2013 - Dec 2023Directed Customer Success leaders in defining the role of Customer Success Manager and its value to customers and the company Strategically led HR initiatives tailored to meet the unique needs of diverse countries and cultures while the regions where undergoing business and management changes. Led comprehensive HR management for a workforce exceeding 300 employees across multiple regions, driving a robust, high-performance culture through accurately crafted HR strategies. Facilitated company expansion into various markets, among which the European Nordics market establishing the Denmark office in an extremely short timeframe of 2 months while ensuring alignment with client needs. Served internally and externally as HR point of contact for Benelux, Nordics, and Eastern Europe Provided a full HR support for the entities across Europe
Customer Success Operations Lead
Aug 2023 - Dec 2023Senior HR Manager Central and Latin America / Senior People Lead Americas
Feb 2019 - Dec 2023HR Manager Nordics, Benelux and Eastern Europe
Jul 2018 - Feb 2019Senior HR Advisor
Oct 2015 - Jun 2018HR Advisor
Jan 2015 - Sept 2015HR Assistant
Nov 2013 - Dec 2014
Licenses & Certifications

Gestion des resources humaines /hr administration
Luxembourg school of commerceSept 2014
Le droit du travail luxembourg / employment law in luxembourg
Life long learning center luxembourgFeb 2014
Generative ai for everyone
Deeplearning.aiNov 2023
Shrm - senior certified professional (shrm-scp)
ShrmJan 2020- View certificate

Developing executive presence
LinkedinOct 2018 
Ai for business leaders
UdemyApr 2024
Certified practitioner personal profile analysis (ppa) - disc
ThomasApr 2018- View certificate

Developing your emotional intelligence
LinkedinNov 2018 
Ai 101 fundamentals for managers & leaders
UdemyApr 2024
Honors & Awards
- Awarded to Silvia PavlovicJunior HR Talent of the Year 2014 HROne Nov 2014 The aim of the Luxembourg HROne Awards is to disseminate best practices, procedures, and innovations adopted by HR professionals who have put in place the best HR solutions on the market. The main criteria for selecting the winners are professionalism, innovation, ethics and the added value of HR professionals. I was elected among 16 candidates as Junior HR Talent for the activities related to the project of opening the new Temenos office in Poland.
Volunteer Experience
Volunteer
Issued by Deierenasyl - Asile Gasperich
Associated with Silvia PavlovicVolunteer
Issued by Clean Miami Beach
Associated with Silvia PavlovicVolunteer
Issued by Vizcaya Museum and Gardens on Sept 2023
Associated with Silvia PavlovicVolunteer
Issued by Feeding South Florida® on Nov 2022
Associated with Silvia PavlovicVolunteer
Issued by The Salvation Army of Miami-Dade County on Mar 2023
Associated with Silvia PavlovicVolunteer
Issued by Blue Scholars Initiative on Apr 2022
Associated with Silvia PavlovicVolunteer
Issued by Debris Free Oceans on Apr 2022
Associated with Silvia PavlovicVolunteer
Issued by Florida's Coral Reef on Jun 2023
Associated with Silvia Pavlovic
Languages
- itItalian
- crCroatian
- enEnglish
- frFrench
- spSpanish
- geGerman
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