Experience

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  Saga international holidays

  Sept 1985 - Nov 1995

  Supervisor - product administration

  • Began as Assistant Manager of the Passenger Audit Department of this package travel company, supervising two employees. Controlled all product set-up in the reservation system, troubleshooting of computer problems, and computer support for Sales Agents. • Along with one other employee, responsible for acceptance testing of a new computer reservation system. Worked closely with MIS Department creating new computer programs. • As primary liaison with the London office: frequent travel to Saga's British offices, ultimate responsibility for passenger lists, flight manifests, etc. manually transmitted to both of Saga's British offices. • Relieved receptionists and Sales Agents as needed. • Promoted to Supervisor of Product Administration: coordinating automated data transmission between US and British offices, troubleshooting of data discrepancies, and most previous duties as Assistant Manager of Passenger Audit. Show less

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  Ipc information systems, inc.

  Apr 1996 - Jul 1997

  Administrative assistant

  • Reception, typing quotes, letters, contracts, greeting visitors, scheduling, travel arrangements, expense report reconciliation, research and acquisition of office equipment, order/maintain office supplies, creating a new inventory system for supplies, thereby reducing redundancy and expense.• Accounts payable and receivable. • Ensured proper procedures for contract distribution.• Maintained customer list and employee information. • Handled personnel issues/information, employee hours, and vacations. • Relieved dispatch as needed. Show less

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  California products corp

  Jan 1997 - Jan 2000

  Executive administrator

  Executive Administrator 10/98-10/00• Promoted in October 1998 to Executive Administrator assisting four people, including CEO and CFO. Typing, Dictaphone, filing, travel arrangements, scheduling, and reading and distribution of all company email. • Researched and advised on internet services and opportunities and assisted in coordination of web site design and implementation. • Coordinated attendance at industry trade shows (registration, services, shipping, etc.). Created spreadsheet to facilitate all aspects of trade show attendance. • Worked with confidential legal documents. • Worked with printing companies to provide marketing collateral for division. Marketing Secretary 7/97-10/98• Secretary to eight people. Typing, filing, travel arrangements, function arrangements, scheduling, and Sending gifts to customers and employees for birthdays, sympathy, births, etc.• Worked with printing companies to provide marketing collateral for division. • All work associated with monthly customer mailings. Show less

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  Predictive media

  Jan 2000 - Jan 2002

  Administrative assistant

  • Supported VP of Engineering, VP of Marketing, and VP of iTV division involving extensive scheduling, research projects, travel arrangements, etc. • As Corporate Travel Manager accomplished a significant savings without compromising quality by creating new procedures for travel requests; also decreasing problems and increasing employee satisfaction• Tracked employee time for payroll and instituted new procedures for vacation requests enabling better tracking of employee schedules

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  Children's hospital boston

  Jul 2003 - Apr 2012

  Program administrative coordinator

  • Promoted July 2005 from Administrative Associate IV. • Assisted Clinical Research Center Co-Chief and Department Administrator with all administrative needs requiring in-depth knowledge of departmental and Hospital-wide programs and services: calendar management, meeting scheduling, phone management, and office needs • Designed and maintained information on department Web and SharePoint sites• Planned, prepared, and organized logistic and administrative requirements for seminars, conferences and other special programs and events• Collected, organized and prepared information, documents, and other materials required for preparation of Annual Report, grant applications, and other complex reports and documents for administrative, financial, and research purposes• Assisted in establishing annual budget and reconcile expenses• Prepared, verified, approved, and monitored departmental payroll, purchase requisitions, and payment requests within established budget allocations through PeopleSoft• Administered financial aspects of Center Co-Chief’s grant funding• Served as liaison to support service departments to request and coordinate provision of needed services• Obtained and organized publicity materials, event location(s), syllabus/schedules, teaching materials, and necessary supplies, equipment, and services for a bi-annual, 4-day course for Clinical Researchers Show less

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  Samuel f. mccormack co., inc

  Aug 2013 - May 2017

  Claim service specialist

  • Data entry of new claims, creation of initial claim correspondence, claim processing, transcription of Insurance Adjusters' claim correspondence. • Adjustment of Contents Claims; pricing and depreciating items. • Screened incoming calls and correspondence; responding independently when appropriate. • Updated Administrative Instruction documents. • Special projects as assigned.

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  John f shea co., inc

  Mar 2018 - Sept 2020

  Office manager

  • Organized office & facility operations and procedures, maintaining office supplies inventory, assisting in accounting tasks (Accounts Payable, Payroll backup), maintaining Personnel & Project Management Files, Compliance Documents, etc., • Front Desk reception of customers, in person and via telephone • Obtained and maintained Fleet Management Systems for fleet of 25 vehicles: Fleet tracking system, Asset Tracking System, Fuel Card vendor (saved significant cost with superior service by acquiring new vendors).• Assisted acquisition of products, technology, and services in reaction to Covid19, drawing on professional relationships and networks so the office could quickly work from home and enabling the transition to return to the office. • Facilitated website updates and content with Company Management and design company• Compiled Marketing metrics based on data from marketing company and service department.• Volunteer as website content manager for Avon Industrial Park Association Show less

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  99 restaurant & pub

  Dec 2021 - Jun 2022

  Door host
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  Superior alloy technology inc

  Jun 2022 - now

  Administrative coordinator

  • Co-ordinating administrative functions in US offices• Working closely with North American head office in Montreal• Sourcing and purchasing materials• Sales tracking, sales support, credit applications• Collections and general office administration