Nicole Jenkins

Experience

• 

  Outback Steakhouse

  Apr 2016 - Mar 2019

  Server
• 

  Mister Car Wash

  Dec 2019 - Apr 2021

  Assistant Manager

  Responsible for running day-to-day operations, including, but not limited to daily performance reports, customer relations and scheduling.

• 

  Orchid Medical, Inc.

  May 2021 - Aug 2022

  Services Care Coordinator

  • Coordinate diagnostic referrals in an expedient manner for workers compensation claimants. • Consistently and effectively update adjusters and nurse case managers verbally or via email regarding status of referrals.• Provide detailed notes on phone calls and track and code documentation according to standard processes. • Collect vendor bills and bill out diagnostic files.

• 

  Sedgwick

  Aug 2022 - Jul 2023

  Senior Patient Care Representative

  • Coordinate referrals for worker's compensation claimants. • Assist in training new hires and continuously updating training materials.• Promote revenue flow by efficiently billing diagnostic referrals while adhering to the State Fee Schedules and client guidelines.• Assist with developing corrective/preventative actions.• Direct calls to appropriate escalation path as needed.

• 

  Elite Medical Staffing

  Jul 2023 - Sept 2024

  Staffing Coordinator

  • Serve as main point of contact for clinical staff and clients in assigned geographic area to coordinate scheduling for assignments.• Proactively communicate with and manage clinical staff throughout their employment via phone call, text, and email.• Identify where more staff are needed to meet client demand and develop strategies to fulfill them.• Perform sales activities including phone calls and client visits to new/prospective client facilities to establish new contracts and generate new business. • Verify shifts worked and ensure correct employee compensation by collaborating with payroll. • Assist in candidate interviews and onboarding.• Create and submit reports for upper management. Show less

• 

  Dexian

  Sept 2024 - now

  Associate Recruiter