Roberto Viteri

Experience

• 

  Cobiscorp

  Jan 2009 - Jun 2011

  Developer in .NET and Sybase DB for Banking solutions and risk management.Supporting Help Desk for Application Service Provider "Cooperativas de Ahorro y Credito". Store Procedures developmentETL batch for customer statements.Developing in .Net and Sybase DB with CHM files for windows help information.

  • Software Engineer

    Jan 2011 - Jun 2011

  • Internship Application Service Provider Area

    Jan 2009 - Jan 2011
• 

  UNOSOF

  May 2011 - Dec 2014

  • Achieved project implementations for 5 clients managing warehousing, shipment, sales, inventory and production tracking. The deployment of the software was launched in time and with all the customized development requested by the clients. As a result clients increased their net sales by 10% almost immediately and continued rapid growth levels.• Launched and implemented projects with agile methodology• Analyzed results and innovated processes according to client needs• Improved new modules within the core system of the company• Built integration between the core system of the company and the Revenue Agency of Ecuador Show less

  • Project Leader

    Feb 2014 - Dec 2014

  • Lead Developer

    Jan 2012 - Feb 2014

  • Junior Programmer

    May 2011 - Dec 2011
• 

  BusinessWise S.A.

  Dec 2014 - Mar 2017

  Infrastructure Administrator - Mobile Payments

  • Did troubleshooting and provided tier III support for the mobile payments business line • Responsible for technical projects in all the scope of work, launching, coordinating, testing and implementing• Responsible for the daily work flow of up to 4 team members, provided mentoring• Managed server infrastructure, and ensured high availability of the mobile payment industry. As a result the SLA given for banks was established successfully.• Experience with all aspects covered in the MCITP and MCSE certifications. (Windows 2008 infrastructure)• Completed database administration, tuning a variety of databases to maintain platform efficiency and improve server resources for its best performance Skills: Microsoft SQL Server, Prepaid solutions software, Mobile solutions software, Store Management Suite LOC, Project Management, Leadership, SQL Database administration, Customer Support, Windows operating systems, Mobile Payments, VMware, IAAS, Mac OS Show less

• 

  Agility Inc

  Sept 2017 - Oct 2017

  DevOps Engineer

  -Built automation processes in windows azure and developed in power shell using azure resource manager and azure automation.

• 

  QHR Technologies

  Oct 2017 - Nov 2018

  CS Backoffice Analyst

  Responsible for deeper investigation on technical focus team as well as queue management forthe client services area● Managed technical support with 3rd party companies connected to EMR software as well as ITproviders● Provided full server and SQL migrations between windows environments● Investigated SQL maintenance plans and server resources for best performance● Troubleshoot network, vpn, port forwarding issues that affect connection between multiplesecurity layers● Responsible for escalation of technical cases to ASP, Development and Data team Show less

• 

  BLive

  Nov 2018 - Oct 2021

  •Responsible for the overall product user experience with a primary focus on logistics systems•Building functionality/specs definition; architecture and design•Handling Azure administration on our cloud environment•Documenting processes and procedures including customer/user journey mapping and using mapping software•Reviewing, approving and designing product enhancement suggestions raised by delivery, customers, support and R&D•Handling our Core product and exploring ways to enhance the product•Communicate product vision to key stakeholders from inception to launch• Achieved project implementations of new sites in South and North America Show less

  • Product Manager

    Mar 2019 - Oct 2021

  • DevOps

    Nov 2018 - Mar 2019
• 

  Tribaly, Inc.

  May 2019 - now

  Co-founder
• 

  Architech

  Nov 2021 - now

  Product Management