Gloria Pham

Experience

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  Poquiz Tran LLP

  Jun 2017 - May 2019

  Law Clerk

  We are a boutique law firm focusing on real estate and business transactions.• Drafted, witnessed and submitted legal documents to mortgage companies and opposing counsel, while auditing and ensuring documentation followed correct legal steps• Conducted research on relevant laws and regulations regarding real estate to assist lawyers and advise clients• Answered and directed phone calls, organized meetings and called clients• Performed general clerical duties, such as photocopying, faxing, filing and mail distribution, organized and maintained documents in paper and electronic filing systems (The Conveyancer, Teraview, Google Drive) Show less

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  Archival Toronto

  Jul 2017 - Dec 2021

  Operations Manager

  Archival Toronto is a Toronto, ONT based fashion start-up that aims to “Empower the local creative community.”Their goal is to make contemporary fashion history accessible in Toronto to inspire a new generation of creatives to continue pushing boundaries and find their voice in the ever-shifting fashion landscape. Archival Toronto, known for their first of its kind bi-annual archive fashion focused pop-ups, brings rare and obscure archive fashion pieces from significant post-contemporary designers like Helmut Lang, Raf Simons, Rei Kawakubo and Martin Margiela, and makes them accessible to local collectors in a unique hyper curated way.Archival Toronto is now moving towards organizing culturally significant events that can empower a greater sense of appreciation for fashion history in the hopes of building an empowered creative community, linked by mutual interest and is always hungry to learn and create. Archival Toronto hosted the Canadian premiere of the documentary WE MARGIELA. Their events have been featured in top publications such as ELLE Canada, FASHION magazine, S/ Magazine and many more. Show less

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  First National Financial LP

  May 2019 - now

  • Answered English and French client/investor tax inquiries, escalations from Customer Service and requests from legal in a timely manner to maintain a high level of customer service to all parties within the company• Trained new employees and interns on procedures for processing and paying property taxes, using administrative software and professional communication when interacting with both internal and external parties• Coordinated workshops to new and existing employees within the department for utilizing keyboard shortcuts and Excel functions to increase productivity and efficiency• Supported new and existing employees by delegating tasks, and oversaw processing to ensure property taxes for mortgage accounts in all of Canada are paid on a timely basis and to avoid penalties or interest Show less The Property Tax Representative is responsible for ensuring all property taxes are paid on a timely basis, and all client and investor inquiries are processed in a timely manner. • Remit taxes in a timely manner according to all due dates provided by the cities • Ensure that sufficient funds reside in the clients’ tax escrow account to cover tax payments when due and follow up with client to request additional funds when required • Maintain direct communication with all cities across Canada regarding customer accounts • Answer client or investor tax inquiries • Update system files with proof that taxes are paid for clients who are responsible for their own taxes • Complete special projects as assigned by the Supervisor Show less

  • Senior Property Tax Representative

    May 2022 - now

  • Property Tax Representative

    May 2019 - May 2022
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  Adi Development Group

  Jul 2023 - Sept 2023

  Sales & Marketing Administrator

  • Prepared and processed Purchase and Sale Agreements, Amendments and related documents• Prepared and maintained all purchaser files• Tracked sales metrics and issuing daily sales reports to senior leadership and stakeholders• Verified purchase details such as deposits, mortgage approvals, and co-operating commissions• Expedited ongoing flow of sales information and payment documents