Ryan Hockensmith

Experience

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  Espresso Oasis

  Jan 2014 - Jan 2016

  General Manager

  • Effectively managed 6 employees at this fast-paced coffee shop resulting in customer and employee satisfaction.• Created and updated reports detailing inventory, revenue and expenses then used metrics to inform the business growth and development team in collaboration with the regional manager.• Interviewed potential candidates and trained new hires in their roles including customer service, machine operation and food safety guidelines.• Planned and organized employee schedules, managed time off requests and found suitable replacements in cases of staff absences. Show less

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  Fusion Medical Staffing

  Aug 2016 - Aug 2022

  Certified Occupational Therapy Assistant

  • Traveling Certified Occupational Therapy Assistant licensed in DC, VA and CA with experience in Outpatient, Acute, Skilled Nursing Facilities and Home Health. • Organized and implemented comprehensive diagnostic and therapeutic programs and instruction in remediating activities of daily living (ADLs) as a key member of the interdisciplinary care team.• Was Promoted to Assistant DOR in 2020.• Became certified as a Casamba Mobile Master User, 2017

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  Reliant Rehabilitation

  Sept 2022 - Oct 2023

  Rehabilitation Program Manager

  • Aligned program with the strategic needs and goals of the organization• Ran effective team/committee meetings with purposeful agendas, clear communication, and actionitems• Allocated work among team and provide guidance on a regular basis• Built meaningful relationships and collaborated with interdisciplinary teams, family, care givers andsubject matter experts.• Ensured compliance with regulations and clinic policies.• Created and maintained long term resident programs to ensure all residents are seen by therapy.• Oversaw the restorative nursing aide program and provided monthly training. Show less

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  Rockport Healthcare Services

  Nov 2023 - now

  Program Manager for Rehabilitation Services

  • Align program with the strategic needs and goals of the organization• Run effective team/committee meetings with purposeful agendas, clear communication, and actionitems• Allocate work among team and provide guidance on a regular basis• Build meaningful relationships and collaborate with interdisciplinary teams, family, care givers andsubject matter experts.• Ensure compliance with regulations and clinic policies.• increased revenue for January-July 2024 by 27k as compared to the same fiscal period in 2023.• Created and maintained long term resident programs to ensure all residents are seen by therapy.• Created weekly activity programs for company with an ongoing increase in resident involvement.• Manages the restorative nursing aide program and provides monthly training to ensure compliance. Show less