
Lisa Grainger
Sales supervisor

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About me
Hospitality
Education

Great Wyrley High School
1985 - 1990GCSE and A-Levels, RSA 3Tele communication courseIn-Design software training
Experience

Servis white goods
Mar 1998 - Jan 2004Sales supervisorInternal Sales office supervisor - control of mail orderMain contact with mail order purchasing - Argos, Littlewoods, Grattan, GUSSupervise Sales office and EDI orders

Durapipe
Jan 2004 - Mar 2016Marketing and Sales Secretary & assistantProcessed and progressed customer’s orders accurately & efficientlyDealt with customers enquiries & complaints in line with Company objectivesRaise credits and organise collections and deliveriesFollowed up quotations, opportunities and sales leads as requiredUndertake all office/admin duties for the Sales Director, Marketing Manager, National & International Sales Managers plus all marketing team membersMaintenance of CRM system (PSA) and communication with all external Sales Managers & Managing Customer databaseManage all Durapipe holiday requests & sickness reportingOrganise sales conferences/corporate hospitality events (i.e. golf days, horse racing etc.)Purchase office consumables/stationary/business cardsOrdering all promotional business giftsFulfil all literature requestsManage and support customer events and help with trade exhibitions/PR/case studiesProduce mail shots (mail merge)Organise CPD presentation via external telemarketing companies for Area Sales ManagersTravelled UK and International to Company partnersRisk Assessment assessor Show less
%20LIMITED.webp)
ORCHARD CARE (SOUTH WEST) LIMITED
Mar 2019 - Jul 2021Activities Coordinator
Acorn Parks Ltd
Jul 2021 - nowReceptionist and AdministratorOrganising, maintaining and progressing all aspects of a holiday parks administration. Communicating with suppliers, services, owners and potential new sales.Creating a welcome atmosphere to visitors to park, helping with their enquires and issues they may have.Good relationship with existing owners with regards to utilities, services and personal information, ensuring all files are maintained.Front of house main reception, taking payments, answering the telephone and first contact for visitors to site. Show less
Licenses & Certifications

RSA III in typing
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